Diesel Technician Mobile

Ryder•Austin, IN

12d•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time experienced Mobile Diesel Technician to support its heavy-duty truck fleet in Austin, Indiana. The technician performs mobile and facility maintenance and repair, independently diagnoses complex mechanical and electronic issues, supports roadside breakdowns, and works with customers and drivers to identify and resolve vehicle concerns. A work-site service vehicle, fuel card, and company cell phone are provided. The position offers a flexible 40-hour work week, weekly pay at $36.00 per hour based on experience, and a quarterly retention bonus of $2,000 during the first year. Additional training is available to develop skills. The role includes preventive maintenance and repairs across vehicle systems, including air and hydraulic brakes, tires and wheels, A/C and heating, electrical and charging systems, engines, fuel systems, driveline, steering, suspension, cooling systems, and liftgates. The technician uses diagnostic computers and software, maintenance documentation, and shop-management and electronic documentation systems; follows applicable safety, DOT, environmental, and corporate requirements; maintains service and safety records; and is accountable for maintenance measurements related to inspections, preventive maintenance, brakes, tires, and wheels. The role also involves customer service, account management, repair estimates, coordinating work schedules, road-testing vehicles, and advising other technicians. Applicants must pass a Ryder drug test, DOT physical, road test, and background and motor vehicle checks, including verification of drug and alcohol history from previous employers for the last three years. Some assignments may require additional screening.

Requirements

Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including preventive maintenance, oil changes, brake and tire work, diagnostics, A/C, electrical systems, advanced repairs, some major engine repairs, diesel after-treatment, or automotive fuel-injection repairs.
At least four years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Basic tools are required; must have the minimum tools required by Ryder Maintenance Policy 2.02.
Ability to take home an assigned mobile service truck, when applicable, and secure the vehicle and its contents.
Ability to drive Ryder vehicles.
Ability to understand and follow company policies; complete repair orders using company systems; build professional relationships across organizational levels; work independently and as part of a team; and prioritize workload.
Hands-on mechanic, customer service, and account management skills; customer service ability; and strong verbal and written communication skills.
Flexibility, self-direction, and ability to work in a fast-paced environment; self-starter and self-sufficient approach; multitasking, organization, and time-management skills; attention to detail and follow-up; entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days and meet FMCS 396.25 brake mechanic/inspector requirements.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic-tool software courses as required by the location's predominant fleet OEM mix.
Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

High school diploma or equivalent preferred.
Vocational or technical certification, postsecondary degree, or technical certifications preferred.
Four or more years of relevant work experience preferred.
Noncommercial Class E driver's license preferred.
Valid Commercial Driver License (CDL) Class A preferred.
Other state driver's license, as required.

Responsibilities

Make decisions about vehicle diagnostics and repairs.
Perform standard and preventive vehicle maintenance and complex repairs with minimal support.
Access and use internal and external maintenance documents; diagnose and repair complex mechanical and electronic problems using diagnostic computers or software when applicable.
Perform remote triage with RCRC and customers to determine how to assist with roadside breakdowns.
Perform facility maintenance duties.
Interact with customers and drivers to determine the nature of assigned complaints.
Instruct and advise other technicians on maintenance repair procedures and diagnostics.
Work with non-contractual customers on preventive maintenance, repair resolution, estimates, account management, and work scheduling.
Road-test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and repairs on vehicle systems, including A/C and heating, brakes, liftgates, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, axles, driveline, engines, fuel systems, steering, suspension, and tires and wheels.
Use shop-management system functions and electronic documentation.
Perform work according to applicable federal, state, local, provincial, and corporate safety, DOT, and compliance guidelines.
Maintain service, safety, and environmental records required by company policy and government requirements.
Meet company maintenance measurements related to inspections, preventive maintenance, brakes, tires, wheels, and other customer-safety maintenance items.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
80 hours of paid time off in the first year, starting on Day 1.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Top Tech Competition awards of $250–$50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.
Fuel card and company cell phone.
Mobile service vehicle provided for work-site service.
Quarterly retention bonus of $2,000 during the first year.
Weekend premiums apply.