Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•Alexandria, MN

16d

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchases through warranty repairs and ongoing maintenance. The Mobile Service Technician diagnoses and repairs vehicle malfunctions in a shop-type atmosphere and, when needed, in roadside situations. The role involves communicating with customers, service management, and the parts department; maintaining a service vehicle and its inventory; documenting work; and following safety, service, and regulatory requirements. Technicians participate in training and may mentor less-skilled technicians. Candidates must pass a drug test before beginning employment.

Requirements

Pass a drug test before beginning employment.
Attain industry certifications as required.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.

Responsibilities

Diagnose malfunctions and perform repairs in a shop-type atmosphere and, on occasion, in roadside situations.
Seek and accept training and mentoring that supports advancement along an established career path.
Communicate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag parts when a job is under warranty or when requested by the customer.
Inspect assigned vehicles for additional required or recommended service and safety-related work.
Immediately communicate with service management when additional work is needed, requested work is unnecessary, or repairs may differ from expectations or the anticipated schedule.
Document all work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events.
Follow service policies and procedures to support safety, profitability, and accuracy.
Attain required industry certifications and keep current with manufacturer updates and technical bulletins.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians as assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the vehicle, service truck, and/or shop area neat and clean; promptly report changes to the vehicle’s appearance or condition to management.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage after use.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and immediately report safety issues to management.
Interact respectfully with customers in the field.
Perform other duties as assigned.