Mobile Diesel Technician/Diesel Technician

Allstate Peterbilt Group•North Mankato, MN

16d

About The Position

Allstate Peterbilt Group serves the medium- and heavy-duty truck and trailer industry throughout the Midwest, supporting customers from vehicle purchase through warranty repairs and ongoing maintenance. The Mobile Service Technician diagnoses and repairs vehicle malfunctions in a shop-type environment and, when needed, in roadside situations. The role includes maintaining a service vehicle and its inventory, documenting work, communicating with customers and service management, and following safety and regulatory requirements. Technicians are expected to pursue training and certifications, keep current with manufacturer updates and technology, and may mentor less-skilled technicians. Other duties may be assigned. Allstate Peterbilt Group is an equal opportunity, affirmative action, minority, female, veteran, and disability employer. The company is a drug-free workplace, and candidates must pass a drug test before beginning employment.

Requirements

Pass a drug test before beginning employment.
Comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Attain industry certifications as required.

Responsibilities

Diagnose malfunctions and perform repairs in a shop-type environment and, when needed, roadside.
Seek training and mentoring to advance along an established career path.
Coordinate with the parts department to obtain needed parts.
Maintain accurate inventory and appropriate stock levels on the service vehicle.
Save and tag job parts when required for warranty purposes or requested by the customer.
Inspect assigned vehicles for additional service or safety-related work that is required or recommended.
Notify service management promptly about additional work, unnecessary requested work, unexpected repairs, or changes to the anticipated completion schedule.
Document work performed and recommended on repair orders.
Road-test vehicles when required.
Participate in manufacturer-sponsored training programs, schools, and events; attain required industry certifications; and stay current with manufacturer updates and technical bulletins.
Follow service policies and procedures to ensure safety, profitability, and accuracy.
Learn to use new information technology as it becomes available.
Mentor less-skilled technicians when assigned.
Report machinery and equipment defects or malfunctions to department management.
Keep the vehicle, service truck, and/or shop area clean and orderly, and report changes to the vehicle’s appearance or condition to management promptly.
Maintain and account for dealership-owned tools and equipment, returning them to proper storage when finished.
Understand and comply with applicable federal, state, and local regulations, including EPA, OSHA, and DOT requirements.
Work safely and report safety issues to management immediately.
Interact respectfully with customers in the field.
Perform other duties as assigned.