Mobile Crisis Team Responder - Full-Time
About The Position
Southwestern Behavioral Healthcare is hiring a Bachelor-Level Mobile Crisis Team Responder for its Crisis Services and Outreach Department. The responder provides immediate support to individuals experiencing behavioral health, substance use, or co-occurring crises as part of a comprehensive crisis continuum. The work includes timely intervention, stabilization, and connection to ongoing care across multiple service settings, using a person-centered, recovery-oriented, and trauma-informed approach. The position is based at the Crisis Stabilization Unit in Evansville, Indiana, with community-based mobile response across a four-county service area and no travel percentage specified. It supports a 24/7 crisis continuum and is assigned to a regular day, evening, or overnight shift, including weekends and holidays. The stated hourly rate is $20.00.
Requirements
- Bachelor's degree in social work or a related field of study.
- Demonstrated proficiency in interpersonal and writing skills.
- Commitment to improving access to mental health services in the community.
- Excellent communication, time-management, and organizational skills.
- Valid driver's license and auto insurance meeting Indiana's state minimum coverage requirement.
- Must qualify for the company's vehicle liability insurance.
- Must pass required background checks, including county and state checks and a sex offender registry check, as well as a drug screen.
Nice To Haves
- Experience working with people affected by mental health issues, addiction, and homelessness.
Responsibilities
- Respond to and manage behavioral health crisis contacts through the crisis call line by providing screening, de-escalation, safety planning, support, and coordination of appropriate crisis services.
- Provide community-based mobile crisis response across the four-county service area, including timely in-person assessments, intervention, stabilization, and linkage to ongoing supports in the least restrictive setting.
- Conduct person-centered crisis, suicide risk, safety, and behavioral health assessments using evidence-based screening tools, consulting licensed clinicians, managers, and psychiatric providers as appropriate.
- Deliver crisis intervention, emotional support, stabilization services, and brief skills to individuals experiencing mental health, substance use, or co-occurring crises.
- Coordinate admissions, transitions, and referrals to the Crisis Receiving and Stabilization Unit, outpatient services, community resources, hospitals, law enforcement, EMS, and other providers as clinically indicated.
- Provide follow-up, care coordination, and discharge planning to support recovery, reduce repeat crisis utilization, and connect individuals with needed services.
- Maintain an active presence in the Crisis Receiving and Stabilization Unit, engaging individuals, monitoring safety and wellness, supporting stabilization, and collaborating with multidisciplinary team members.
- Complete accurate, timely, and comprehensive clinical documentation in accordance with CCBHC standards, agency policies, and regulatory requirements.
- Collaborate with internal and external partners, including healthcare providers, schools, social service agencies, first responders, and community stakeholders, to promote coordinated crisis care and continuity of services.
- Participate in the 24/7 crisis system of care across Crisis Call Services, Mobile Crisis Response, and Crisis Receiving and Stabilization Services while maintaining a person-centered, trauma-informed, and recovery-oriented approach.
Benefits
- Affordable medical, dental, vision, and voluntary life insurance starting on day one.
- 401(k) with employer match.
- Employee Assistance Program offering confidential counseling and support resources.
- Telehealth Student Loan Assistance Program.
- Double pay for holidays worked.
- Physical and financial wellness programs.
- Continuing education and training through Relias and in-person opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
