Mobile Crisis Team Responder - Full-Time

Southwestern And Affiliates • Evansville, IN

11d

About The Position

Join Southwestern Behavioral Healthcare's Crisis Services and Outreach Department to provide immediate support to individuals experiencing behavioral health, substance use, or co-occurring crises. As a Bachelor-Level Crisis Responder, you will contribute to a comprehensive crisis continuum delivering timely intervention, stabilization, and connection to ongoing care across multiple service settings. The work is collaborative and follows a person-centered, recovery-oriented, and trauma-informed approach.

This position supports a 24/7 crisis continuum and is assigned to a regular day, evening, or overnight shift, including weekends and holidays. The hourly rate is $20.00.

Requirements

• Bachelor's degree in social work or a related field of study.
• Demonstrated proficiency in interpersonal and writing skills.
• Commitment to improving access to mental health services in the community.
• Excellent communication, time management, and organizational skills.
• Valid driver's license and auto insurance meeting Indiana State minimum coverage requirements; must qualify for the Company's vehicle liability insurance.
• Must pass required background checks, including county and state checks and a sex offender registry check, as well as a drug screen.

Nice To Haves

• Experience working with mental health, addiction, and homeless populations.

Responsibilities

• Respond to and manage behavioral health crisis contacts through the crisis call line, providing screening, de-escalation, safety planning, support, and coordination of appropriate crisis services.
• Provide community-based mobile crisis response across the four-county service area, completing timely in-person assessments, intervention, stabilization, and linkage to ongoing supports in the least restrictive setting.
• Conduct person-centered crisis, suicide risk, safety, and behavioral health assessments using evidence-based screening tools, consulting with licensed clinicians, managers, and psychiatric providers as appropriate.
• Deliver crisis intervention, emotional support, stabilization services, and brief skills to individuals experiencing mental health, substance use, or co-occurring crises.
• Coordinate admissions, transitions, and referrals to the Crisis Receiving and Stabilization Unit (CSU), outpatient services, community resources, hospitals, law enforcement, EMS, and other providers as clinically indicated.
• Provide ongoing follow-up, care coordination, and discharge planning to support recovery, reduce repeat crisis utilization, and connect individuals with needed services.
• Maintain an active presence within the Crisis Receiving and Stabilization Unit, engaging individuals, monitoring safety and wellness, supporting stabilization, and collaborating with multidisciplinary team members.
• Complete accurate, timely, and comprehensive clinical documentation in accordance with CCBHC standards, agency policies, and regulatory requirements.
• Collaborate with internal and external partners, including healthcare providers, schools, social service agencies, first responders, and community stakeholders, to promote coordinated crisis care and continuity of services.
• Participate in the 24/7 crisis system of care, supporting Crisis Call Services, Mobile Crisis Response, and Crisis Receiving and Stabilization Services while maintaining a person-centered, trauma-informed, and recovery-oriented approach.

Benefits

• Affordable medical, dental, vision, and voluntary life insurance starting Day One.
• 401(k) with employer match.
• Employee Assistance Program (EAP) with free confidential counseling and support resources.
• Telehealth.
• Student loan assistance program.
• Double pay for holidays worked.
• Physical and financial wellness programs.
• Continuing education and training through Relias and in-person opportunities.

What This Job Offers

• Job Type: Full-time