Mobile Crisis Specialist -Weekends (Sat/Sun, 3 pm to 11 pm)

The Link and Option Center, Inc.•South Holland, IL

4d•$0 - $31

About The Position

The Mobile Crisis Specialist provides assessment, intake, and intervention services for crisis situations in the community. The role includes rapid mental-status and suicide-risk assessments, hospital screens, crisis interventions, referrals, and follow-up. The specialist also provides clinical services in the crisis clinic when mobile response needs are low, coordinates with community partners and other service providers, and documents contacts and interventions in the electronic health record. This is a part-time weekend position scheduled Saturdays and Sundays from 3 p.m. to 11 p.m., at $31.25 per hour.

Requirements

Meet the qualifications for a QMHP under Illinois Administrative Code Rule 132.
Demonstrated knowledge of JACHO accreditation standards.
Demonstrated knowledge of Illinois Administrative Rules 132, 140, and 2060.
Professionalism when working with diverse groups, including clients, staff, and others.
Ability to collaborate with other TLOC departments.
Ability to make appropriate, informed decisions.
Ability to multitask and complete a high volume of tasks and projects with little or no guidance.
Well-developed organizational and time-management skills.
Effective verbal and written communication skills.
Professional discretion and adherence to confidentiality.
Cultural competence, empathy, and the ability to interact with and develop rapport with a diverse population.

Nice To Haves

LPHA qualification is preferred.

Responsibilities

Work with community partners to problem-solve complex situations and develop plans for immediate, appropriate community interventions.
Provide clinical services in the crisis clinic when mobile response needs are low.
Respond promptly to conduct mental-status assessments, suicide-risk assessments, hospital screens, and intakes on-site and in the community, including referrals from police departments, 988 crisis lines, and other community partners.
Provide on-scene crisis interventions for individuals, families, and others as needed, focusing on assessing needs, securing appropriate levels of care, and minimizing trauma.
Coordinate and facilitate referrals to appropriate community services.
Conduct hospital admission screens and oversee the admission process as needed.
Develop intervention or diversion plans to prevent or reduce jail and hospital admissions when other interventions can meet the person’s needs.
Remain prepared to respond quickly to calls throughout each shift.
Proactively build relationships and establish protocols with local hospitals, jails, and police departments for contacting the Mobile Crisis Responder.
Follow safety protocols and use a second staff member and/or CIT officer when safety is unknown or questionable.
Follow TLOC guidelines and policies and the guidelines and policies of community partners.
Provide crisis stabilization by telephone or in person, with mobile response within one hour of deployment.
Follow up with people referred to TLOC Crisis Stabilization or Intake Services by reviewing the electronic health record and attempting contact by phone or in person until services are bridged.
Document contacts and interventions accurately and promptly in the electronic health record and prepare monthly reports involving the MCS.
Contribute positively to developing new programming and demonstrate solution-focused leadership.
Collaborate with service providers and case management teams on clinical assessments and interventions, including coordinating with the Crisis Case Manager on outreach attempts for clients in crisis.