MOBILE COLLECTIONS SPECIALIST

Cordant Health Solutions•Indianapolis, IN

2d•$16 - $18•Remote

About The Position

Cordant is seeking a self-motivated Mobile Collections Specialist for its Field Operations team in Vanderburgh County, Indiana. The specialist should be located near Evansville and able to travel within a 45-mile radius. The role involves home-based collections for individuals required to complete drug screens through their involvement with the Indiana Department of Child Services. Daily travel routes are provided each morning. Collections include urine, oral fluid (saliva), and hair specimens, handled in accordance with contractual requirements. The position is scheduled Monday through Friday, 10 a.m. to 6 p.m. Pay is $16 to $18 per hour. Additional compensation includes mileage reimbursement, a $50 monthly cell phone reimbursement, and a $100 incentive bonus for emergency collection requests fulfilled outside Indiana DCS business hours. Emergency, after-hours work may involve short-notice regional travel, overnights, and weekends. The role also includes processing and documenting specimens, transporting them to designated drop-off locations or laboratories, maintaining records of interactions, inspecting third-party collection sites as needed, and supporting program leadership in ensuring those sites meet Cordant’s standards for the Indiana Department of Child Safety program.

Requirements

Valid driver’s license, reliable transportation, and proof of auto insurance listing the candidate as an insured driver.
High school diploma or GED.
At least one year of experience working directly with customers or patients.
Ability to perform observed collections and collect biological specimens.
Availability to travel within the region for emergency, after-hours collections with as little as one hour’s notice, including potential overnights and weekends.
Own a smartphone with the ability to enable location tracking.
Basic computer skills and ability to set up applications independently.
Strong attention to detail and excellent verbal and written communication skills.
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations.
Ability to perform light to moderate physical effort, including lifting or carrying up to 25 pounds, and sitting or standing for long periods.
Ability to wear scrubs and protective devices such as gloves.

Nice To Haves

Experience in healthcare, criminal justice, or a similar dynamic field.

Responsibilities

Travel to participants’ homes, workplaces, or local DCS offices to collect urine, oral fluid, and/or hair specimens.
Log, order, process, and assemble samples for shipment to a laboratory.
File requisitions, chain-of-custody forms, and associated paperwork.
Courier specimens to a drop-off location and/or laboratory.
Keep detailed records of client and patient interactions.
Travel to third-party collection sites to perform site inspections as needed.
Support the Program Manager and Regional Lead in ensuring third-party collection sites meet Cordant’s standards for the Indiana Department of Child Safety program.
Perform other duties as assigned.

Benefits

Mileage reimbursement.
$50 monthly cell phone reimbursement.
$100 incentive bonus for emergency collection requests fulfilled outside Indiana DCS business hours.
Medical, dental, and vision insurance for eligible staff, subject to state regulations.
Flexible Spending Accounts (FSA).
Health Savings Accounts (HSA).
Paid Time Off (PTO) accruing on day one.
Volunteer Time Off (VTO).
Paid holidays.
401(k) with company match.
Employee Assistance Program (EAP).
Short-term and long-term disability insurance (STD/LTD).
Company-paid basic life insurance.