Mixing Boards Host, Little Caesars Arena

Delaware North•Detroit, MI
•Onsite

About The Position

Delaware North Sportservice is hiring seasonal Hosts to work at Little Caesars Arena in Detroit, Michigan. The Host welcomes guests and manages the host station. This is a tipped position; the listed hourly minimum pay does not include potential tipped earnings. Delaware North is the food, beverage, and retail provider at Little Caesars Arena, a 20,000-seat venue that is home to the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Its services include concessions and premium dining in club areas, loge boxes, and suites.

Requirements

  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
  • Ability to effectively communicate with guests and team members.
  • Ability to remain on feet for the entire length of the shift.
  • Ability to maneuver between tables and around corners.
  • Ability to lift and carry up to 35 pounds.

Nice To Haves

  • Prior experience in a guest service environment.

Responsibilities

  • Review the floor plan and reservation book daily to create seating charts.
  • Seat guests and maintain control of wait times.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they leave.
  • Answer the restaurant telephone line during assigned hours of operation.

Benefits

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
  • Eligible team members may receive health, dental, and vision insurance, a 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, an employee assistance program, and tuition and/or professional certification reimbursement.
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