Mitigation Technician

BELFOR Holdings•Odessa, FL

About The Position

This position provides operational support for client mitigation efforts and is level 2 in BELFOR’s progressive Water Damage itinerary. The technician performs water pumping and extraction, mold removal, contents handling, and related mitigation tasks, using specialized equipment under supervision. The role requires following team-leader instructions, applying safety and chemical-handling protocols, protecting clients’ property, maintaining vehicles and equipment, and meeting service deadlines. Periodic travel and night or weekend work may be requested. Employees must accurately report time worked and equipment and consumables used, and attend BELFOR-sponsored operations and required safety training.

Requirements

  • Ability to receive and follow team-leader instructions.
  • Knowledge of MSDS protocols for mitigation chemicals.
  • Attention to detail and mastery of BELFOR’s Book of Damage Caused by Water.
  • Ability to use the specified mitigation tools, extraction equipment, and drying systems under supervision.
  • Ability to construct containment systems and use cleaning and disinfecting solutions and debris-removal techniques.
  • Knowledge of appropriate lifting techniques and care when handling clients’ belongings.
  • Knowledge of customer service principles and practices.
  • Ability to work within time constraints and meet deadlines.
  • Ability to report time worked and equipment and consumables used accurately and promptly.
  • Must be able to identify products (consumables), their usage, and disposal requirements, with training.
  • Knowledge of various pump systems.
  • Eligible to operate a motor vehicle under BELFOR’s vehicle policy.
  • Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
  • English literacy and fluency.
  • Ability to use mobile devices to collect data and time.
  • Ability to meet physical demands, including frequent lifting in excess of 50 pounds, occasional assisted lifting of 41 pounds or more (up to 50% of the time), accessing and moving in tight spaces, and sustained standing, sitting, walking, bending, and kneeling.

Responsibilities

  • Receive and follow instructions from the team leader.
  • Understand and follow MSDS protocols for chemicals used during mitigation.
  • Inspect vehicle safety and maintenance daily and keep vehicles clean and in serviceable condition.
  • Demonstrate knowledge of BELFOR’s Book of Damage Caused by Water.
  • Under supervision, use mitigation tools and equipment, including scrapers and rinse rods, weighted tools and extractors, portable extraction units, and appropriate legal water discharge and drainage systems.
  • Under supervision, construct containment systems using appropriate calculations and equipment, including Neg Air and HEPA vacuums.
  • Use cleaning and disinfecting solutions properly and remove debris from confined areas.
  • Use appropriate lifting techniques and moving aids, and protect clients’ personal belongings.
  • Under supervision, remove vapor barriers; remove and label recoverable cuttings; create airflow holes; install Injectidry, Directed-In, and Octi-Dry systems; and use non-penetrating and penetrating meters.
  • Comply with BELFOR standards to safeguard other people’s property.
  • Apply customer-service principles and practices and work within time constraints to meet deadlines.
  • Report time worked and equipment and consumables used accurately and promptly.
  • Attend BELFOR-sponsored operations and required safety training.
  • Pump and extract water; perform mold remediation; move and reset contents; set drying equipment; and apply antimicrobials as appropriate.
  • Construct polyethylene enclosures and remove and dispose of debris.
  • Maintain equipment used in daily tasks and perform other duties as required.
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