Mitigation Estimator

Kowalski Construction Inc•Phoenix, AZ

7d•$55,000 - $65,000•Onsite

About The Position

Kowalski Construction is a third-generation Arizona company serving residential and commercial customers since 1967, specializing in emergency services, mitigation, hazardous material remediation, and reconstruction. The company is seeking an experienced Mitigation Estimator to join its Emergency Services team. This full-time, in-office position is based in Phoenix, Arizona, with occasional field visits as needed and an on-call week once a month for large losses. The Mitigation Estimator prepares accurate, well-documented Xactimate estimates for mitigation and specialty restoration work, coordinates with project managers, field personnel, insurance adjusters, consultants, property owners, and other parties, and manages assigned jobs from estimate submission through approval, invoicing, collections, and final payment. The role requires ownership, clear communication, consistent follow-through, and complete job documentation. Annual salary is $55,000–$65,000, depending on experience.

Requirements

2–3 years of restoration industry experience, preferably in mitigation estimating.
Demonstrated experience preparing estimates in Xactimate.
Working knowledge of water mitigation and specialty restoration services, including mold, asbestos, lead, biohazard cleanup, and emergency board-up services.
Understanding of restoration documentation, labor and equipment charges, and insurance claim estimating practices.
Ability to interpret jobsite photos, technician notes, moisture readings, work authorizations, and other supporting documentation.
Strong written and verbal communication skills, including experience communicating with insurance adjusters and third-party consultants.
Proficiency with Microsoft Office, email, spreadsheets, and document management systems.
Strong organizational skills, attention to detail, and ability to manage multiple files simultaneously.
Ability to work independently, solve problems, and follow assignments through to completion.
Valid driver’s license and clean driving record.
Must undergo a background check and pass a drug test.

Nice To Haves

Xactimate Level 1 and Level 2 certifications.
Experience with invoicing, accounts receivable, collections, and resolving payment disputes.

Responsibilities

Prepare detailed Xactimate estimates for water mitigation, mold remediation, asbestos and lead abatement, biohazard and trauma cleanup, emergency board-ups, fencing, and other specialty services.
Develop estimates based on jobsite conditions, technician documentation, photos, moisture readings, labor, equipment usage, materials, and applicable industry standards.
Review job files to ensure work authorizations, photos, notes, supporting records, and other required documentation are complete before estimates are submitted.
Determine appropriate labor, equipment, material, and specialty service costs.
Prepare estimate revisions and supplements when additional work, changing conditions, or scope discrepancies arise.
Maintain organized and accurate job files within company software systems.
Communicate with insurance adjusters, consultants, property owners, and project managers about estimates, scope, pricing, and claim documentation.
Coordinate with project managers and field personnel to gather information supporting estimates and invoices.
Follow up on submitted estimates, obtain approvals, resolve scope or pricing disputes, and negotiate appropriate resolutions with insurance carriers and consultants.
Keep project managers informed about estimate status, outstanding documentation, approval delays, and issues affecting billing or collections.
Attend occasional jobsite visits to review conditions, gather information, and coordinate with field personnel.
Coordinate invoicing for assigned jobs when documentation and billing requirements are met.
Follow up on outstanding invoices, unpaid balances, delayed payments, and receivables; work with responsible parties to resolve billing disputes and collect payment.
Track assigned jobs from estimate submission through approval, invoicing, and final payment, maintaining timely follow-ups and accurate records.
Meet company expectations for estimate turnaround, follow-up, documentation, billing, and collections.
Follow applicable IICRC standards, company procedures, and insurance documentation requirements.
Stay current on restoration estimating practices, software updates, and industry developments.
Collaborate with operations and management to improve estimating accuracy, efficiency, and customer service.
Participate in an on-call week once a month for large losses.