Mission Support Specialist

Citizenship and Immigration Services•Miami, FL

About The Position

The Mission Support Specialist provides administrative and management services, technical and analytical support, liaison activities, and special assignments in support of an Asylum Office. The role supports employees, supervisors, and managers across functions that may include human resources, occupational health and safety, facilities management, security, procurement, asset management, and travel administration. The specialist interprets and advises managers on administrative policies, coordinates and monitors administrative tasks and projects, collaborates with internal and external organizations, and researches and analyzes applicable rules, regulations, policies, and guidance. At developmental grade levels, work is performed with a more limited scope, less independence, and less complexity. The position is advertised at GS-09 and GS-11 levels, with qualifying experience or specified graduate education accepted for each level.

Requirements

Must be a U.S. Citizen or U.S. National.
Successfully pass a background investigation, including financial disclosure, and pass drug screening.
Males born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, have resided in the United States, worked overseas for the U.S. Government in a Federal or Military capacity, or been a dependent of such an employee serving overseas.
May be required to serve a one-year probationary period.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in Federal service; the time-in-grade requirement must be met by the stated deadline.
GS-09: One year of specialized experience equivalent to at least GS-07, involving the majority of the listed program-administration, liaison, and report or briefing duties; alternatively, a master's degree, two full years of graduate education leading to a master's degree, or a J.D. or L.L.B. may substitute, subject to the stated conditions.
GS-11: One year of specialized experience equivalent to at least GS-09, involving the majority of the listed administrative policy, research and recommendations, and application-of-rules duties; alternatively, a doctoral degree, three full years of progressively higher-level graduate education leading to a doctorate, or a related L.L.M. may substitute, subject to the stated conditions.
Applicants must submit a resume of no more than two pages and appropriate documentation by the application deadline. Transcripts are required for education to be considered.
Application work histories must include job title, duties, employer name and address, supervisor name and phone number, dates, hours per week, salary, and Federal grade/pay-level dates where applicable.

Responsibilities

Provide support to employees, supervisors, and managers in mission support functions, including human resources, occupational health and safety, facilities management, security, procurement, asset management, and travel administration.
Interpret administrative policies and advise managers on their application.
Coordinate and monitor human resources and administrative tasks and projects.
Collaborate with internal and external organizations to complete assigned tasks.
Research and analyze rules, regulations, policies, and guidance applicable to administrative programs.