Mission Support Specialist

Customs and Border Protection•Laredo, TX
•Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection, U.S. Border Patrol, Laredo Sector, Laredo South Station in Laredo, Texas. Additional selections may be made for other organizational divisions or units at the listed duty location(s). The Mission Support Specialist performs administrative, research, and analytical duties and special assignments in support of Mission Readiness Operations. The work supports the productivity, effectiveness, and efficiency of sector- and USBP-wide program operations and administrative workflows, helping ensure mission and personnel requirements are met. The position performs administrative, logistical, and analytical mission-support functions for a U.S. Border Patrol sector. The listed salary range is $52,413 (GS-7, Step 1) to $83,349 (GS-9, Step 10).

Requirements

  • U.S. citizenship is required.
  • Males born after December 31, 1959, must be registered with Selective Service.
  • Applicants not currently employed by CBP must generally have physically resided in the United States or its protectorates for at least three of the last five years; specified exceptions or waivers may apply.
  • All pre-employment processes are conducted in English.
  • Applicants may be required to pass a background investigation and are subject to CBP drug-testing procedures.
  • GS-7 experience qualification: one year of specialized experience equivalent to the next lower grade, such as recurring administrative support, applying policies and procedures, using office software to maintain files and prepare materials, communicating with staff and management, and reviewing administrative or operational data.
  • GS-9 experience qualification: one year of specialized experience equivalent to the next lower grade, such as recurring mission-support or administrative functions, applying policies and guidelines, using office software for files and tracking tools, communicating across organizational levels, and analyzing data for accuracy and process improvements.
  • GS-7 education may substitute for experience: one year of full-time graduate education, or a bachelor’s degree with Superior Academic Achievement.
  • GS-9 education may substitute for experience: a master’s degree, two full years of graduate education leading to a master’s degree, or a J.D. or LL.B.
  • A combination of qualifying post-high-school education and experience may be used where applicable; only graduate education beyond the amount required for GS-7 may be used toward GS-9 qualification.
  • Applicants must meet qualification requirements and applicable time-in-grade requirements by November 10, 2026.
  • The resume must explicitly demonstrate how the applicant meets the specialized-experience requirement.
  • New federal employees must serve a one-year probationary period; current or former federal employees may also be required to serve or complete one.
  • Current or recent specified political appointees in the Executive Branch must disclose that status to Human Resources.

Responsibilities

  • Provide administrative support and guidance on budget, inventory, property, fleet, workforce management, workers’ compensation, payroll, and travel; coordinate office workflows and develop tracking and filing systems.
  • Research and analyze internal administrative policies, projects, and management processes.
  • Prepare reports and data analyses and assist in developing management briefings, project papers, status reports, and correspondence.
  • Support property and personnel functions, including physical inventories and reconciliations, processing credentials and badges, certifying time and attendance, preparing workers’ compensation claims, and reviewing bills and forms for accuracy.
  • Administer procurement and fuel management activities, including researching suppliers, preparing and reconciling purchase-card transactions, scheduling bulk fuel deliveries, and ensuring accurate, timely payment and documentation.

Benefits

  • Federal employee benefits package; specific benefits depend on the position and eligibility.
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