Mission Support Specialist

Immigration and Customs Enforcement•Casa Grande, AZ

About The Position

The Mission Support Specialist works for the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations, at one of multiple locations. At the full performance level, the role delivers administrative and mission support services and helps monitor organizational resources, support workforce actions, and provide information to managers and staff. The salary range is adjusted to include locality pay for the selected duty location. The position is offered at GS-07 and GS-09 levels. Qualification may be based on specialized experience, qualifying education, or a combination of education and experience, as specified for each grade. Applicants must meet the relevant requirements by the announcement’s closing date. Appointment is conditional on meeting federal employment requirements, including a background investigation and pre-employment drug test. A one-year probationary period may be required.

Requirements

U.S. citizenship.
Successfully pass a background investigation; this may include credit and financial reviews, review of certain criminal offenses, and review of illegal drug use or possession.
Males born after December 31, 1959, must be registered with Selective Service or exempt.
Complete an Optional Form 306 and certify the accuracy of application information if given a conditional offer.
Complete required initial online assessments and USA Hire Assessment, if required.
Pass a pre-employment drug test.
Meet all qualification requirements by the announcement closing date.
For GS-07, qualify through at least one year of specialized experience equivalent to GS-05 performing at least three listed routine office-support tasks; qualifying graduate education; Superior Academic Achievement with a bachelor's degree in a qualifying curriculum; or an eligible combination of education and experience.
For GS-09, qualify through at least one year of specialized experience equivalent to GS-07 performing at least three listed administrative and mission-support tasks; a qualifying master's or equivalent graduate degree, two years of progressively higher-level graduate education, or LL.B./J.D.; or an eligible combination of education and experience.
Submit appropriate education documentation if claiming education toward qualifications. Foreign education used to meet requirements must be evaluated as equivalent to U.S. accredited education or credited by an accredited U.S. institution.
Federal employees must receive salary payments by direct deposit.
A one-year probationary period may be required.

Responsibilities

Deliver day-to-day administrative and mission support services, including procurement requests, travel processing, logistics, fleet coordination, property accountability, records management, facilities, and space management, in compliance with DHS, ICE, and HSI policies.
Support workforce actions such as onboarding and offboarding, time and attendance, training coordination, and personnel documentation; serve as liaison to Human Capital, Payroll, and Training offices.
Monitor, track, and analyze assigned resources, including funding, travel expenditures, fleet assets, equipment, and property; reconcile discrepancies and prepare reports identifying trends, shortfalls, and risks to support management decisions.
Prepare correspondence, reports, briefings, and spreadsheets for managers; interpret policy guidance; resolve routine administrative issues; and serve as a point of contact for staff, leadership, and external partners on mission support matters.