Mission Support Specialist

Immigration and Customs Enforcement•Washington, DC

About The Position

The Mission Support Specialist is a full-time, permanent federal position with U.S. Immigration and Customs Enforcement (ICE), Department of Homeland Security. Positions are located in Arlington, Virginia; Irving, Texas; and Washington, District of Columbia, and are non-bargaining-unit positions. The position may be filled at the GS-07 or GS-09 level based on the applicant’s qualifications; the duties are described at the GS-12 level in the announcement. The specialist coordinates and performs administrative services supporting management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records, printing, mail, travel, and office equipment. The role advises management on assigned administrative matters, evaluates administrative programs and methods, and identifies opportunities to improve efficiency and effectiveness at the local level. It also represents the office in dealings with vendors and agency organizations responsible for these services and manages a fleet program, including vehicle procurement, disposal, maintenance, budgeting, and reporting. Applicants must be U.S. citizens and pass a background investigation and drug screening. A one-year probationary period may be required. A Public Trust background investigation is required for selected applicants. A student loan repayment incentive may be available with a required service agreement. The announcement describes federal employee benefits and development opportunities; eligibility for benefits depends on the position type.

Requirements

  • U.S. citizenship.
  • Successfully pass a background investigation.
  • Successfully pass a drug screen.
  • Males born after December 31, 1959, must certify registration with Selective Service.
  • For GS-07, qualify through one year of specialized experience equivalent to GS-05, one full academic year of relevant graduate education, or a qualifying combination of education and experience. Specialized experience must demonstrate at least three listed duties, including applying rules or procedures, working independently within prescribed practices, exercising judgment in applying guidelines, or obtaining and exchanging information with contacts.
  • For GS-09, qualify through one year of specialized experience equivalent to GS-07, a relevant master's or equivalent graduate degree, two years of progressively higher-level graduate education leading to such a degree, an LL.B. or J.D., or a qualifying combination of education and experience. Specialized experience must demonstrate at least three listed duties, including analyzing discrepancies, ensuring compliance, verifying facts from multiple sources, selecting a technical approach, resolving problems through analysis, or advising on moderately complex recurring issues.
  • Meet qualification requirements by the announcement closing date.
  • Limit the resume to two pages; only the first two pages will be reviewed if more are submitted.

Responsibilities

  • Coordinate and perform administrative services for management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records, printing, mail, travel, and office equipment.
  • Advise management on assigned administrative matters.
  • Conduct or participate in evaluations of administrative programs, systems, and methods, and identify ways to improve local efficiency and effectiveness.
  • Represent the office in dealings with vendors and agency organizations primarily responsible for administrative services.
  • Operate, manage, and oversee a fleet management program, including purchase, disposal, maintenance, budgeting, and reporting.

Benefits

  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan and Thrift Savings Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days and paid federal holidays
  • Potential flexible work schedules and telework
  • Potential tuition reimbursement and transportation subsidies
  • Potential uniform allowance, health and wellness programs, and fitness centers
  • Employee training and developmental opportunities
  • Potential student loan repayment incentive, subject to a service agreement
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