Mission Support Specialist

Immigration and Customs Enforcement•Washington, DC
•Onsite

About The Position

The Mission Support Specialist, at the GS-12 level, coordinates and performs administrative services supporting management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records, printing, mail, travel, and office equipment. The specialist advises management on assigned administrative matters, evaluates administrative programs and methods, and identifies ways to improve the efficiency and effectiveness of local services. The position represents the office in dealings with vendors and agency organizations responsible for these services and manages a fleet program, including vehicle purchasing, disposal, maintenance, budgeting, and reporting. The positions are with U.S. Immigration and Customs Enforcement, Department of Homeland Security, in Arlington, Virginia; Irving, Texas; or Washington, District of Columbia. They are non-bargaining-unit positions and are full-time, permanent Career/Career-Conditional appointments. A one-year probationary period may be required.

Requirements

  • U.S. citizenship is required.
  • Must successfully pass a background investigation and drug screen.
  • Males born after December 31, 1959, must certify registration with Selective Service.
  • For the GS-12 level, one year of specialized experience at the GS-11 level or equivalent is required. This includes developing and delivering briefings, project papers, status reports, staff reports, correspondence, and recommendations to management; resolving or advising on complex issues requiring analysis or troubleshooting; developing or modifying administrative program methods, approaches, or procedures to provide effective customer service; and interpreting guidelines with broad discretion, proposing work-area policies and guidance, and developing interpretations that may inform proposed policy statements.
  • Resume must be limited to two pages; only the first two pages will be reviewed if more are submitted.
  • Qualifications must be met by the announcement closing date and are subject to verification.

Responsibilities

  • Coordinate and perform administrative services for management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records, printing, mail, travel, and office equipment.
  • Advise management on assigned administrative matters.
  • Conduct or participate in evaluations of administrative programs, systems, and methods, and identify ways to improve the efficiency and effectiveness of local services.
  • Represent the office in dealings with vendors and agency organizations responsible for administrative services.
  • Operate, manage, and oversee a fleet management program, including purchasing, disposal, maintenance, budgeting, and reporting.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan (similar to a 401(k))
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules
  • Telework
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Possible student loan repayment incentive
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