Mission Support Specialist

Booz Allen Hamilton•Arlington, VA
•$55,200 - $126,000•Hybrid

About The Position

The Mission Support Specialist provides analytical, advisory, and operational support for initiatives intended to improve mission effectiveness, operational performance, workforce capabilities, and resource utilization for a Navy client. The role assesses mission requirements, identifies performance gaps, streamlines business processes, and recommends solutions that strengthen workforce capabilities, resource utilization, and operational outcomes. Working collaboratively with leadership and cross-functional stakeholders, the specialist evaluates existing practices and identifies ways to improve efficiency, effectiveness, and accountability. The role translates organizational priorities and mission requirements into actionable plans and measurable objectives, aligns roles, processes, and resources, and supports sustainable operational improvements that meet program objectives and quality standards.

Requirements

  • 3+ years of experience supporting a Department of Defense (DoD) program office.
  • Experience using Microsoft Office Suite programs, including Outlook, Excel, Word, and PowerPoint.
  • Experience with organizational design, including RACI development, aligning roles to strategic objectives, and facilitating decision-making clarity across teams.
  • Ability to assist with process reengineering to meet organizational goals and objectives.
  • Ability to work independently and in a fast-paced environment.
  • Secret clearance.
  • Bachelor's degree.

Nice To Haves

  • 5+ years of experience supporting Navy or NAVSEA.
  • Experience with Adobe and Visio.
  • Experience with the Prosci ADKAR Model, Kotter's 8-Step Change Model, or Lean Six Sigma.
  • Experience with Risk Management.
  • Strict attention to detail.
  • Excellent analytical skills.
  • Excellent interpersonal, planning, written, and verbal communication skills.

Responsibilities

  • Assess mission requirements and identify performance gaps.
  • Evaluate existing practices and identify opportunities to improve efficiency, effectiveness, and accountability.
  • Streamline business processes and recommend ways to improve workforce capabilities, resource utilization, and operational outcomes.
  • Translate organizational priorities and mission requirements into actionable plans and measurable objectives.
  • Align roles, processes, and resources to improve accountability and coordination.
  • Assist with developing roles and responsibilities guides and stakeholder engagement plans.
  • Conduct process assessments, workflow analyses, and operational reviews to identify inefficiencies, redundancies, bottlenecks, and opportunities for improvement.
  • Develop recommendations to standardize and improve business processes.
  • Facilitate collaboration across stakeholders and mission partners.
  • Conduct change impact assessments and develop communication and training plans.

Benefits

  • Health, life, disability, financial, and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards program.
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