Mission Services Coordinator (Part-Time)

Goodwill Industries of Mississippi•Ridgeland, MS

5d•Onsite

About The Position

The Mission Services Coordinator supports the data, documentation, and day-to-day logistics of Mission Services. The role compiles monthly service data for submission to Goodwill Industries International across Workforce Development and Mission Services programs; coordinates referrals, authorizations, and billing documentation for adult VR clients and Pre-ETS students; and maintains Jackson-area client and student files for CARF compliance. The Coordinator also manages departmental purchasing, event logistics, travel arrangements, expense forms, and other administrative support. The position is primarily office-based in the Jackson area, with regular local travel and moderate travel throughout Goodwill of Mississippi’s territory, including occasional overnight travel. The role is part-time and non-exempt.

Requirements

High school diploma or equivalent required.
At least two years of experience in administrative support, records management, data entry, or a related field.
Strong attention to detail and accuracy with records and documentation.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to organize data, identify errors or gaps, and clearly summarize numbers.
Professional communication skills for working with MDRS counselors, internal staff, and outside vendors.
Ability to manage competing deadlines and work independently on a part-time schedule.
Ability to handle confidential client information with discretion.
Valid driver's license and reliable transportation required.
Flexibility for moderate travel throughout Goodwill of Mississippi’s territory, including overnight travel.

Nice To Haves

Associate degree or higher preferred.
Experience with vocational rehabilitation, MDRS, or human services documentation preferred.
Experience with SharePoint or Microsoft Forms is a plus.

Responsibilities

Compile and submit monthly gateway service data to Goodwill Industries International for Workforce Development and Mission Services programs.
Collect service numbers for adult VR clients, Pre-ETS students, and Work-Based Learning students; receive and verify monthly data from Workforce Development teams, BookWorks, and Greenville and Hattiesburg locations.
Prepare monthly summaries of people served for the VP of Workforce Development and Director of Mission Services, organize departmental data, provide basic analysis, and maintain spreadsheets tracking client activity, program entries, and exits.
Receive MDRS referrals, log intake dates, assign referrals to Program Managers, and follow up with MDRS counselors on outstanding referrals and authorizations when requested by Program Managers.
Gather provision forms, authorizations, and attendance records; prepare monthly billing documentation and hand deliver required documentation to MDRS as needed.
Plan and host quarterly VR/MDRS luncheons.
Maintain, organize, and periodically review Jackson-area adult client and student files for completeness and proper signatures; coordinate with Program Managers to address gaps, complete monthly CARF compliance checklists, and purge closed files according to the retention schedule.
Visit Jackson-area VR clients in stores quarterly to complete CARF-required client assessments.
Submit client HR forms, including status changes and separations, to Human Resources.
Manage the Mission Services credit card and make departmental purchases; order lunches and supplies for classes and events.
Prepare for student events by creating name tags and attendance lists and gathering MDRS authorizations; support Job Extravaganza preparation and logistics.
Book hotel rooms and flights for Mission Services and Workforce Development staff travel; collect and submit staff expense forms.
Approve payroll and time in Paycor when the Director of Mission Services is absent.
Follow up with former participants to document outcomes and gather feedback.
Provide general support to Program Managers, the Director of Mission Services, and the VP of Workforce Development.