About The Position

The Mission Operations Engineer is a customer-facing account manager working directly with the United States Marine Corps to develop and deploy Anduril’s integrated hardware and software command-and-control products. The role owns customer relationships and supports mission success by planning deployments, training end users, monitoring product performance and user experience, and coordinating with internal teams to address issues and shape products around operational needs. The position also owns delivery of contract deliverables, including performance and effectiveness measures, technical reports, and user-engagement roadmaps. It develops feedback processes to collect, prioritize, and communicate user requirements and issues, and collaborates with program and engineering teams on product features and configurations. The engineer may support integration with other military service components, Combatant Commands, and Government organizations. Travel as necessary is expected at 25–50%. An active Secret clearance or above is required.

Requirements

  • Experience in program management and product deployment roles.
  • Exceptional interpersonal and stakeholder management skills.
  • Understanding of U.S. and allied military operations, doctrines, and multi-domain environments.
  • Experience translating and decomposing highly technical concepts into operational requirements and performance specifications.
  • Strong problem-solving aptitude in unstructured situations at the interface of hardware, software, and networking.
  • Ability to drive challenging and ambiguous technical problems to clarity and resolution.
  • Willingness to travel as necessary (25–50%).
  • Secret clearance or above.

Nice To Haves

  • Experience in defense technology product or program management, solutions architecture, or customer success roles.
  • Experience and familiarity with USMC intelligence, operational planning, targeting, and fires systems and workflows.
  • Familiarity with doctrinal, functional, and technical command-and-control concepts, processes, and principles.

Responsibilities

  • Serve as a customer-facing Account Manager for the United States Marine Corps, developing and deploying Anduril integrated hardware-software command-and-control products.
  • Own delivery of contract deliverables, including developing and implementing measures of performance and effectiveness, writing technical reports, and creating user-engagement roadmaps.
  • Design and implement feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges identified during training, exercises, and normal product use.
  • Provide input to program and engineering teams to guide product features and configurations that improve user workflows and product employment.
  • Support engagement with other military service components, Geographic Combatant Commands, and Government organizations to integrate products across U.S. Armed Forces customers and increase adoption.
  • Develop and contribute to a streamlined user feedback and engagement system, including issue tracking, training sessions, refresher training, and preparation for large-scale exercises and events.
  • Coordinate with internal teams, including engineering, logistics, product, business development, and technical operations, to deploy products and support customer missions.

Benefits

  • Highly competitive equity grants are included in the majority of full-time offers.
  • Comprehensive, competitive benefits package available at little to no cost to employees.
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