About The Position

The Mission Operations Engineer is a customer-facing account manager responsible for working directly with the United States Marine Corps to develop and deploy Anduril integrated hardware-software command-and-control products in support of customer missions. The role owns customer relationships and account success, coordinates product deployment and training, and works with engineering and other internal teams to adapt products to mission needs and improve user experience. The engineer owns delivery of contract deliverables, develops measures of performance and effectiveness, writes technical reports, and creates user engagement roadmaps. The role establishes user feedback loops to gather, triage, and prioritize requirements, issues, and challenges arising during training, exercises, and normal unit use. It also provides user-informed input to program and engineering teams, supports cross-service and government integration, and helps maintain a streamlined system for issue tracking, training, refreshers, and preparation for major exercises and events. The position requires a Secret clearance or above and travel as necessary, estimated at 25–50%. The listed U.S. salary range is $132,000–$209,000, with highly competitive equity grants included in the majority of full-time offers. Anduril also states that it offers top-tier benefits to full-time employees, available at little to no cost.

Requirements

  • Experience in program management and product deployment roles.
  • Exceptional interpersonal and stakeholder management skills.
  • Understanding of U.S. and allied military operations, doctrines, and multi-domain environments.
  • Experience translating and decomposing highly technical concepts into operational requirements and performance specifications.
  • Strong problem-solving aptitude in unstructured situations at the interface of hardware, software, and networking.
  • Ability to drive challenging and vague technical problems to clarity and resolution.
  • Willingness to travel as necessary (25–50%).
  • Secret Clearance or above required.

Nice To Haves

  • Experience in Defense Technology Product/Program Management, Solutions Architect, or Customer Success roles.
  • Experience and familiarity with USMC intelligence, operational planning, targeting, and fires systems and workflows.
  • Familiarity with doctrinal, functional, and technical command-and-control concepts, processes, and principles.

Responsibilities

  • Serve as a customer-facing Account Manager working directly with the United States Marine Corps to develop and deploy integrated hardware-software C2 products.
  • Own delivery of contract deliverables, including developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps.
  • Design and implement user feedback loops to gather, triage, and prioritize requirements, feedback, issues, and challenges identified through product use.
  • Provide input to program and engineering teams to drive product features and configurations that improve user workflows and product employment.
  • Support engagement with other service components, Geographic Combatant Commands, and other government organizations to integrate products across Armed Forces customers and increase adoption.
  • Develop and contribute to a streamlined user feedback and engagement system, including issue tracking, training sessions, refreshers, and preparation for large-scale exercises and events.
  • Plan and coordinate product deployments with engineering, logistics, and technical operations teams; train end users and help ensure product performance.
  • Maintain customer relationships, identify future customer needs, and contribute to commercial growth through customer success.
  • Collaborate across internal teams, including business development, engineering, product, logistics, finance, legal, contracting, and technical operations.

Benefits

  • Highly competitive equity grants are included in the majority of full-time offers.
  • Top-tier benefits for full-time employees, available at little to no cost to employees, supporting health and recovery.
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