Mini Bar Attendant
Trump International Beach Resort•North Miami Beach, FL
•Onsite
About The Position
The Minibar Attendant plays a key role in delivering an exceptional in-room guest experience by maintaining fully stocked, clean, and inviting honor bars throughout the hotel. This position ensures accurate inventory control, revenue capture, product freshness, and the highest standards of cleanliness and professionalism in a luxury hospitality environment.
Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in hotel operations, minibar, housekeeping, or Food & Beverage
- Ability to work flexible shifts, including weekends and holidays
- Ability to effectively communicate, both verbally and written, effectively with guests, vendors and co-workers
- Excellent communication skills in English (verbal and written); additional languages a plus
- Strong attention to detail and organizational skills
- Ability to work independently with minimal supervision while maintaining high standards
- Professional appearance and positive attitude
- Proficiency with hotel POS/PMS systems and basic computer applications
- Employees must be able to lift and / or move an average of 20 lbs
- Must be able to stand for a full (8) hour shift with one half-hour meal break
Nice To Haves
- Previous luxury or upscale hotel experience
- Food Safety Certification (ServSafe Food Handler or equivalent)
Responsibilities
- Stock, replenish, inspect, and service in-room minibars daily according to hotel standards and par levels.
- Perform accurate daily audits of minibar consumption and post charges promptly and correctly in the hotel’s POS system.
- Ensure all minibar products are within expiry dates, properly rotated using the FIFO method, and remove/dispose of expired or damaged items following proper procedures.
- Maintain the cleanliness and appearance of minibars, refrigerators, carts, and storage areas; defrost, sanitize, and clean fridges daily.
- Organize and fully restock minibar carts and storerooms at the end of each shift.
- Deliver outstanding guest service with professionalism, discretion, and attention to detail at all times.
- Handle guest inquiries, disputes, and special requests professionally and follow up as needed.
- Report any maintenance issues, damages, guest concerns, or inventory shortages to management immediately.
- Communicate effectively with Purchasing, F&B Management, and other departments regarding product orders and par levels.
- Complete all required daily worksheets, inventory reports, and paperwork accurately and on time.
- Follow all safety, sanitation, hygiene, and standard operating procedures, including current health department guidelines.
- Remove minibars from rooms when directed by management.
- Use and maintain hotel-provided communication devices responsibly
- Assist with in-room amenities delivery or other Food & Beverage tasks as assigned.
- Ensure proper billing to guest folios and master accounts
- Weekly inspection of meeting rooms for physical appearance and maintenance needs, forward maintenance/cleaning requests to appropriate departments, follow up to ensure completion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
