MineStar Application Specialist
About The Position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Do you want work-life balance? Do you want to be part of a cutting-edge team that is at the forefront of changing the way mining is done? Do you love problem solving and creating solutions for customers? If you answered yes to the above, we would love to hear from you! The Caterpillar MineStar Application Specialist is a mine site-based role where you can work hand in hand with our customers. In this role, you will ensure the Command for Hauling equipment and system is working at its optimum performance using your specialist knowledge and experience. You will troubleshoot issues in the field, and work with a multidisciplinary team to rectify any faults. You also have the ability to identify improvement opportunities and work with the Caterpillar engineering team to drive product improvements. This role will be well suited to someone who thrives on challenges and enjoys driving continual improvement. Full product training will be provided as part of your on boarding process, including our on-board networks/machine control systems and how to troubleshoot them. Training program is tailored to the individual, which may include classroom training, on the job training and mentoring.
Requirements
- Knowledge of mining technology products and various application methods; ability to develop and provide solutions to significant technical challenges.
- Experience in providing post-sales support and maintaining hardware products.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems effectively.
- Excellent interpersonal skills and the ability to work autonomously as well as part of a complex team.
- Analytical skills that can be used to troubleshoot electronic systems to understand root cause.
Nice To Haves
- A degree in Electrical, Mechanical or Mining Engineering.
- Motivated self-starter capable of working with others to complete all tasks accountable to them on time.
- Knowledge of mining technology products and product applications, including Fleet Management systems.
- Experience at a mine-site in a camp environment on a roster.
Responsibilities
- Implementing MineStar® Command and maximize system performance.
- Become a trusted advisor for the customer through close collaboration internally and externally.
- Support and advise MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimizing downtime.
- Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.
- Developing training and process material.
- Manage machine and system integration.
Benefits
- Competitive Base Salary
- Annual incentive bonus plan
- Medical, dental, and vision coverage
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- Defined Contribution Pension Plan
- Employee Share Purchase Plan
- Short and long-term disability coverage
- Life Insurance
- Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
