Mining Application Specialist - MineStar

Caterpillar Inc.•Mesa, AZ

3d•$97,530 - $146,290•Hybrid

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist – Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that’s transforming the future of mining. As a MineStar Application Specialist, you will be based at the MineStar Hub in Phoenix, Arizona, and will travel to mine sites for shift-based assignments. In this role, you will work directly with customers to support and maintain a fleet of Caterpillar autonomous haul trucks. What Makes This Role Unique? 7x7 Day and Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours. On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements. Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems. Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.

Requirements

Experience in mining technology.
Solid understanding of mining best practices.
Strong troubleshooting and field support experience.
Problem-Solving Mindset to identify root causes and drive solutions.
Communication Skills to work effectively with cross-functional teams and customers.
Analytical mindset with experience using tools like Power BI or similar.

Nice To Haves

Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).
Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

Responsibilities

Implementing MineStar® Command and optimizing system performance.
Building trusted relationships with customers through close internal and external collaboration.
Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.
Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.
Creating training materials and process documentation to support ongoing learning and operational excellence.
Executing continuous improvement projects to optimize production and efficiency