Mineral Fiber Logistics Manager Job

Armstrong World Industries•Lancaster, PA

14d•$135,000 - $170,000

About The Position

The Logistics Manager leads demand planning, customer supply, and distribution performance for Mineral Fiber operations. The role is responsible for driving the S&OP process, improving the customer experience, and supporting cross-functional collaboration. It has a visible impact on customer experience and business performance, with opportunities to influence end-to-end supply chain strategy across multiple plants, improve cost, service, and efficiency, and develop logistics talent. The position is based in Lancaster, Pennsylvania, with 11%–25% travel and no relocation offered.

Requirements

Bachelor’s degree in business, supply chain, or a related technical field.
At least 8 years of experience in logistics, operations, supply chain, or related functions.
Advanced knowledge of SAP and other supply chain or digital tools.
Demonstrated leadership experience with a track record of delivering business results.
Strong business acumen and ability to leverage data to drive decision-making.
Ability to lead cross-functional teams and influence without direct authority.
Excellent communication skills and ability to engage stakeholders at all levels.
Results-driven mindset with strong problem-solving and execution capabilities.
Solid understanding of process improvement tools and continuous improvement methodologies.
Ability to operate in a fast-paced, matrixed environment and drive alignment across teams.

Nice To Haves

APICS certification or a similar professional credential.
Power BI experience.
Experience leading S&OP processes in a manufacturing environment.
Proven success optimizing distribution networks and reducing cost to serve.
Experience leveraging automation and AI to streamline logistics processes and enhance data-driven decision-making.
Strong background in Lean or continuous improvement initiatives.

Responsibilities

Lead demand planning and oversee the S&OP process to align production, distribution, and customer demand.
Collaborate on annual budgets, quarterly forecasts, and monthly performance analysis for production and distribution planning.
Develop and track key performance metrics to improve efficiency across production and distribution operations.
Drive customer service excellence by ensuring order fulfillment targets, such as fill rate and on-time delivery, are met or exceeded.
Partner with operations and cross-functional teams to mitigate risks and resolve supply chain disruptions.
Lead initiatives to improve distribution center performance, reduce costs, and optimize network strategy.
Oversee third-party distribution center operations and improve network productivity.
Support ecommerce initiatives to enhance the end-to-end customer experience.
Develop and mentor logistics talent to build a strong pipeline across the network.