Millwork Order Specialist

DREXEL SYSTEMS LLC • Kewaskum, WI

1d

About The Position

The Millwork Order Specialist supports order accuracy, shop readiness, and material flow through order entry, Bill of Material (BOM) reviews, purchasing support, and manufacturing paperwork. The role applies millwork product and application knowledge, understands order processes for stock, special-order, and manufacturing orders, and works with internal teams and vendors to process orders promptly and accurately while protecting gross margins.

The specialist generates and updates manufacturing paperwork, submits special-order requests, reviews order acknowledgments, processes returns, and checks manufacturing BOMs for errors or discrepancies. The role also coordinates with Buyers, Scheduling, Quarterbacks, and other partners on materials, expedites, account needs, and order reviews. Additional contributions include training and mentoring teammates, supporting development-day training, maintaining department procedures, participating in team meetings and kickoffs, and sharing trends with Category Managers.

Success is measured by accurate order entry, paperwork and purchase orders; prompt processing within the stated 24–48-hour commitment; thorough BOM review and compliance with order-processing standards; and effective, positive collaboration across departments.

Requirements

• The description emphasizes product knowledge, order accuracy, attention to detail, collaboration, and a positive, winning attitude; it does not specify formal education or years of experience.

Responsibilities

• Learn and apply millwork product and application knowledge and understand order flows for stock, special-order, and manufacturing orders.
• Generate manufacturing shop paperwork, process requested paperwork changes, submit special-order requests to buyers and vendors, review order acknowledgments, and process returns.
• Review KMFG Bills of Material (BOMs) for errors and discrepancies, submit orders for 100% review when needed, and assist peers with order reviews.
• Coordinate with Buyers to flag special-order materials and collaborate with Scheduling on expedites.
• Communicate with Quarterbacks and manage specific account nuances.
• Train and mentor teammates and support development-day training.
• Assist with creating and maintaining department standard operating procedures.
• Participate in huddles, tacticals, and LSP kickoffs.
• Share trends with Category Managers.
• Process orders, purchase orders, and paperwork changes promptly within the 24–48-hour commitment.

Benefits

• Employee stock ownership plan (ESOP) shares
• Profit sharing
• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Fitness reimbursements
• Employee Assistance Program (EAP)
• Holiday and vacation pay from day one
• Scholarship program for team members’ children
• Annual charity match
• Birthday paid time off
• Product discounts
• Additional unspecified perks

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed