Millwork Administrative Technician
About The Position
Boise Cascade is hiring a Millwork Administrative Technician to support inside sales and coordinate administrative activities and information for the functional area and related cross-functional teams. The role may require knowledge of applicable processes, procedures, products, policies, and programs. Duties can include compiling information; writing, editing, and proofreading documents and reports; responding to mail and phone inquiries; filing; data entry; and preparing briefs, outlines, agendas, and presentations from publications, regulations, and documents. The technician responds to internal and external customer needs, ships product samples and literature, fulfills customer requests, and performs quality control checks on work orders before processing. The role manages a distribution group email, handles back orders and correct tickets by troubleshooting, and collaborates with inside sales and production on special and rush orders. Other tasks include allocation, pulling tickets to help fulfill other orders, coordinating with dispatch, and supporting production labels. The position requires commitment to safety, quality, environmental awareness, and continuous process improvement, along with other duties as assigned. The work is described as being in an office environment with minimal physical exertion. Boise Cascade offers a comprehensive benefits package, with many benefits beginning on the first day of employment.
Requirements
- High school diploma, GED, or two years of equivalent work experience.
- Office environment with minimal physical exertion.
Nice To Haves
- Typically more than three years of experience in a related job function.
- Technical certification or an associate degree may be required for the role.
Responsibilities
- Perform support functions for inside sales.
- Complete, organize, and coordinate data, information, and activities for the functional area and/or cross-functional areas.
- Compile information; write, edit, and proofread documents and reports; answer mail and phone inquiries; file documents; and enter data.
- Prepare briefs, outlines, agendas, and presentations from publications, regulations, and documents.
- Respond to internal and external customer needs.
- Ship product samples and literature and fulfill customer requests.
- Perform quality control for work orders before processing.
- Manage the distribution group email.
- Handle back orders and correct tickets through troubleshooting.
- Collaborate with inside sales and production on orders, including special and rush orders.
- Allocate and pull tickets to help fulfill other orders, and coordinate with dispatch.
- Provide support for production labels.
- Demonstrate commitment to safety, quality, environmental awareness, and continuous process improvement.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical and prescription drug coverage
- Dental and vision coverage
- Flexible Spending Accounts for healthcare and dependent care
- 401(k) retirement savings with company contribution
- Paid Time Off: 20 days per year
- Paid holidays: 10 per year
- Paid parental leave: 6 weeks
- Life insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
