Millwork Administrative Technician

Boise Cascade•Boise, ID

About The Position

Boise Cascade is hiring a Millwork Administrative Technician to support inside sales and coordinate information and activities within the functional area and across teams. The role may require knowledge of relevant processes, procedures, products, policies, and programs. It also involves responding to internal and external customer needs, supporting order processing and fulfillment, and contributing to safety, quality, environmental awareness, and continuous process improvement. The position is based in an office environment with minimal physical exertion.

Requirements

High school diploma, GED, or two years of equivalent work experience.

Nice To Haves

Typically more than three years of experience in a related job function.
Technical certification or an associate degree may be required for the role.

Responsibilities

Support inside sales.
Complete, organize, and coordinate data, information, and activities for the functional area and/or cross-functional areas.
Compile information and write, edit, and proofread documents and reports; answer mail and phone inquiries; file documents and perform data entry.
Prepare briefs, outlines, agendas, and presentations from publications, regulations, and documents as needed.
Respond to internal and external customer needs.
Ship product samples and literature and fulfill customer requests.
Provide quality control for work orders before processing.
Manage the distribution group email.
Handle back orders and troubleshoot correct tickets.
Collaborate with inside sales and production on orders, including special and rush orders.
Manage allocations and pull tickets to help fulfill another order; coordinate with dispatch.
Support production labels.
Demonstrate commitment to safety, quality, environmental awareness, and continuous process improvement.
Perform other duties and responsibilities as assigned.