Milieu Manager

Discovery Behavioral Health•Glenview, IL
•$48,000 - $54,000•Onsite

About The Position

The Milieu Manager works collaboratively with the Program Director or Executive Director to manage the program and facility. This role manages milieu staff and promotes a positive work culture, while maintaining the physical facility and ensuring that treatment spaces are safe, secure, and therapeutic. The manager supports patient intake and discharge, facilitates and oversees groups, helps ensure adherence to the program schedule, and handles staffing, scheduling, timekeeping, and employee training. The role also oversees facility and vehicle maintenance, supplies, kitchen audits, emergency drills, and adherence to operating budgets. For residential treatment center (RTC) programs, the manager coordinates weekly community outings for approved patients and participates in a rotating weekly on-call schedule. This is a full-time, onsite position in Glenview, Illinois, with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. The stated annual pay range is $48,000–$54,000.

Requirements

  • Bachelor’s degree or three years of experience working in the mental health field.
  • Current driver’s license in good standing.

Nice To Haves

  • One year of management experience.

Responsibilities

  • Participate in patient intake and complete required paperwork and consent forms with patients and their loved ones.
  • Assign milieu staff tasks related to admissions and intake, as appropriate.
  • Support patient discharges and assign duties to milieu staff as necessary.
  • Take notes during weekly treatment team meetings and publish them for staff review.
  • Facilitate weekly Community Meeting and other psychoeducational groups as needed.
  • Oversee groups led by milieu staff and assist as needed.
  • Ensure staff adherence to the program schedule.
  • Manage the milieu staff hiring process in collaboration with the Program Director and Human Resources.
  • Manage employee schedules to ensure shifts are covered and staff do not incur overtime.
  • Oversee timekeeping and ensure timecards are submitted to payroll promptly; report errors or corrections to payroll.
  • Support and supervise milieu staff using a complete working knowledge of their job descriptions.
  • Ensure weekly kitchen audits, food rotation, and sanitation are completed.
  • Co-facilitate monthly employee training.
  • Sit at a meal and/or snack at least once per week.
  • Maintain household and office supply inventory and ensure the facility is appropriately stocked.
  • Monitor the budget and help ensure the program stays within its OpEx budgets.
  • Maintain the facility and provide weekly feedback to the home office about environmental care issues.
  • Maintain the facility vehicle.
  • Perform or assign emergency drills and ensure required documentation is completed and submitted.
  • Perform other assigned or requested duties.
  • For RTC programs, coordinate and communicate weekly community outings for approved patients.
  • For RTC programs, participate in a weekly on-call rotation alternating with team members.
  • Communicate effectively and professionally with all members of the Treatment Team.
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