Manager Milieu

Acadia Healthcare•San Rafael, CA

1d•Onsite

About The Position

The Manager Milieu oversees and directs the milieu and all milieu direct care staff at Bayside Marin, a rehabilitation treatment center in San Rafael, California, serving people with addiction and co-occurring disorders. The role is responsible for safe and effective day-to-day unit operations, regulatory compliance, staffing, staff development, resident supervision, and accurate recordkeeping. The manager may assist with patients and cover a unit or group home as needed to maintain required staffing ratios. The position requires a bachelor's degree in a human service field, at least five years of experience in a behavioral health environment, and prior supervisory experience. CPR and de-escalation/restraint certification are required; training is available upon hire and offered by the facility. First aid may be required depending on state or facility requirements.

Requirements

Bachelor's degree in a human service field from an accredited college or university.
Five or more years of experience in a behavioral health environment.
Previous supervisory experience.
CPR certification.
De-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

First aid may be required depending on state or facility requirements.

Responsibilities

Manage day-to-day unit operations to ensure clinical aspects meet regulatory requirements for residents.
Maintain safe and effective milieu operations through adequate staff coverage, training, and sound policies, procedures, and protocols.
Plan and develop unit schedules and provide a safe, positive environment while maintaining staff-ratio compliance.
Train and orient new staff.
Provide staff feedback, coaching, mentoring, and training; identify staff development needs and required-training compliance issues.
Recruit, interview, select, hire, and promote milieu staff.
Direct the Milieu Coordinator in scheduling staff according to regulatory and safety needs.
Oversee or facilitate individual and admission/discharge processes.
Maintain records; review milieu staff paperwork for content, accuracy, and timeliness, and ensure complete compliance of individual records.
Maintain staff timekeeping, conduct staff evaluations, and take corrective action as required.
Direct and assist with resident supervision during crisis intervention, emergencies, and conflicts, including physical management or de-escalation when needed; debrief staff and residents afterward.
Assist with patients and cover a unit or group home as necessary to maintain staffing ratios.
Demonstrate a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve unmet patient needs and complaints, prioritizing patient safety.
Perform other functions and tasks as assigned.