Milieu Lead

Nexus Family Healing • Austin, MN

1d • Onsite

About The Position

Nexus Family Healing is hiring a Milieu Lead for its Austin Campus in Austin, Minnesota. The role leads daily residential milieu programming to ensure it is safe and productive. The Milieu Lead guides shifts, mentors and coaches Youth Care Professionals, and supports effective trauma-informed interventions. The position also performs Youth Care Professional duties and is included in the staff-to-client ratio. The schedule may include days, evenings, and weekends. Pay is $21.73–$23.23 per hour.

Nexus Family Healing is a national nonprofit network of mental health agencies providing outpatient and community mental health services, foster care, adoption, and residential treatment. The organization emphasizes diversity, equity, and inclusion and aims for its workforce to support and represent the youth and families it serves.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain state regulatory agency and company driving requirements.
• Must be at least 21 years old.
• Must successfully pass a DHS criminal background check.
• Ability to build strong relationships with diverse individuals or communities and understand their needs and challenges.
• Openness to meeting the cultural needs of individuals or communities, including consideration of language, traditions, and values.
• Successfully participate in and complete Handle with Care training.
• Ability to assist with proper restraint of clients.
• Ability to lift up to 50 pounds unassisted and up to 100+ pounds with assistance.
• Ability to stand and walk for extended periods of 2–4 hours.
• Ability to twist, bend, and stretch as needed for residential program activities.
• Ability to meet the role’s communication and vision demands, including talking, hearing, close vision, and adjusting focus.
• Demonstrated teamwork, stress tolerance, adaptability, quality orientation, empathy, self-awareness, and ability to foster a safe space.

Nice To Haves

• Associate or bachelor’s degree in social work, psychology, or a clinically related field.
• Previous residential and youth mental health experience.

Responsibilities

• Serve as a mentor and role model for Youth Care Professionals by following trauma-informed practices.
• Help maintain client safety and a positive, respectful, clean, and therapeutic environment.
• Assist with training and development for new Youth Care Professionals.
• Lead the shift, coordinate daily decision-making and problem-solving, and ensure planned shift activities take place.
• Perform Youth Care Professional duties and count toward staff-to-client ratios.
• Lead youth daily routines, coordinate changes, and deploy staff according to youth and milieu needs.
• Monitor milieu culture and support a healthy, safe, and effective residential culture.
• Support trauma-informed work in the milieu and participate in planning and implementing strengths-based treatment plans, restorative approaches, and therapeutic services.
• Coach Youth Care Professionals on responding in accordance with the agency’s treatment philosophy and individual guidance plans; provide in-the-moment feedback and redirect interactions that do not align with the trauma response framework.
• Lead staff in complying with emotional and physical safety policies and procedures in living areas, buildings, campus grounds, and off-campus activities.
• Coach staff to improve de-escalation skills and reduce the need for physical restraints.
• Help maintain a work environment consistent with agency standards and values and support program leadership’s vision for staff and youth.
• Work with client families and support networks to foster positive partnerships, engagement, and involvement.
• Keep clients’ individual guidance plans and needs in mind while coaching staff on interactions and relationship building.
• Collaborate with the clinical team on concerns, strengths, and recommendations for Individual and Family guidance plans.
• Ensure compliance with licensing, regulatory, and accreditation requirements during scheduled shifts.
• Complete documentation and shift duties on time and ensure shift documentation is completed by the end of the shift.
• Conduct debriefings with Youth Care Professionals and youth after significant events to support continuous quality improvement.
• Encourage and recognize Youth Care Professionals and provide performance feedback for evaluations and employee development.

Benefits

• Four weeks of paid time off (PTO) in the first year of employment.
• Multiple health insurance coverage options.
• No-cost life insurance.
• Short- and long-term disability insurance.
• 401(k) match.
• Talkspace therapy benefit for the whole family.
• Hinge Health benefit for the whole family.
• Carrot Fertility benefit.
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED