Milieu Supervisor

ODYSSEY BEHAVIORAL GROUP • Columbiana, AL

1d • Onsite

About The Position

The Milieu Supervisor provides training, scheduling, and immediate supervision for the Recovery Care Specialist team at Magnolia Creek Treatment Center. Working with the Executive Director, the supervisor helps maintain adequate staffing, client safety, and a high level of customer service. The role supports staff and clients in clinical, nutritional, and administrative activities, and mentors Recovery Care Specialists through coaching and quality improvement. The supervisor is expected to model Magnolia Creek’s mission and maintain professional working relationships with facility staff, clients, families, and, as directed, clinical providers, referral partners, and vendors.

Requirements

• At least 2 years of experience working in a behavioral health setting.
• Valid driver's license and acceptable driving record.
• Current CPR and First Aid certification, or willingness to complete certification within the first 30 days of employment.

Nice To Haves

• Experience working with eating disorders.
• Bachelor's degree or equivalent combination of education and experience.

Responsibilities

• Immediately supervise Recovery Care Specialists in overseeing clients throughout their treatment programs, ensuring client safety and quality customer service.
• Participate in hiring and provide onboarding, training, coaching, mentoring, and performance management for Recovery Care Specialists.
• Create and maintain team schedules to ensure adequate staffing.
• Promote client participation in treatment and support clients throughout their treatment journeys.
• Provide routine daily client care and help ensure clinical activities, charting, and orientation are completed promptly and effectively.
• Collaborate with the Clinical Director to ensure clients receive appropriate emotional support.
• Lead groups and mentor Recovery Care Specialists in group leadership.
• Communicate relevant client information to the Clinical team promptly.
• Maintain timely and clinically appropriate documentation, and ensure Recovery Care Specialists are trained in and follow documentation procedures.
• Ensure Recovery Care Specialists participate in and eat meals with clients, modeling healthy food and body-image behaviors; observe client behavior during and after meals.
• Help lead and complete administrative work, including checklists, answering phones, distributing mail, and scheduling.
• Represent the Recovery Care Specialist team in treatment team meetings, leadership meetings, and other meetings as needed.
• Help lead and complete housekeeping duties, including cleaning, taking out trash, dishwashing, laundry, running errands, and other assigned duties.
• Lead and facilitate Recovery Care Specialist meetings throughout the year and record minutes.
• Conduct tours for clients, family members, students, and visitors as requested.
• Maintain job knowledge through training and educational opportunities.
• Work within the facility Code of Ethics and corporate compliance guidelines.
• Conduct chart audits according to program policy timelines when requested.
• Adapt to changes in facility functions, management styles, and routines; maintain a positive attitude and work collaboratively with the treatment team.
• Attend required supervisory training within assigned time frames.

Benefits

• Collaborative environment dedicated to clinical excellence.
• Multiple career development pathways.
• Company-supported continuing education and certification.
• Multiple health plan design options.
• Flexible dental and vision plan options.
• Company-paid Employee Assistance Program.
• Emotional well-being support.
• Company-paid critical illness coverage with health plan enrollment.
• Company-paid life and accidental death and dismemberment coverage.
• 401(k) with company match.
• Company-sponsored HSA, FSA, and DSA tax-savings accounts.
• Team member referral program.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level