Middleware Associate

VersaFile
•Remote

About The Position

We are looking for a Middleware Associate to join our growing delivery team and help build and support integrations between enterprise systems. This is an excellent opportunity for someone early in their career who has a foundation in Java or .NET and wants to develop hands-on experience with middleware, system integrations and enterprise technology. You will work closely with experienced team members, including a dedicated mentor, while gradually taking ownership of integration activities and customer-facing responsibilities. Over time, you will become a trusted technical resource who can independently troubleshoot integration issues, support implementations and work directly with customers.

Requirements

  • 0–2 years of experience in software development, system integration, middleware or a related technical field
  • A university degree in Computer Science, Software Engineering, Information Technology or a related discipline
  • Foundation in Java and/or .NET development
  • Understanding of software development concepts, object-oriented programming and troubleshooting
  • Strong analytical and problem-solving skills
  • Ability to understand how different systems communicate and exchange data
  • Strong written and verbal English communication skills
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences
  • Strong organizational skills and the ability to manage multiple assignments at the same time
  • Comfortable working in a customer-facing environment
  • Ability to work effectively across different time zones, particularly European or Eastern or Atlantic Canada business hours

Nice To Haves

  • Experience with REST and SOAP web services
  • Exposure to APIs, XML, JSON or other data exchange formats
  • Familiarity with cloud integration technologies such as Microsoft Azure or Google Cloud Platform
  • Exposure to cloud and on-premises integration architectures
  • Understanding of SSL certificates, authentication and connectivity troubleshooting
  • Experience with middleware or integration platforms
  • Exposure to performance monitoring and optimization
  • Experience supporting software deployments or production environments
  • Experience working with SAP or other ERP systems
  • Previous experience with system-to-system integrations
  • Knowledge of enterprise document management or archiving solutions
  • German language skills is an asset but not a requirement

Responsibilities

  • Support the design, configuration and implementation of docuflow middleware solutions
  • Configure and maintain connections and integrations between enterprise systems
  • Assist with developing and supporting system interfaces using middleware and integration technologies
  • Troubleshoot interface, connectivity and integration issues
  • Monitor integration flows and system performance and help identify potential issues
  • Support deployments, upgrades and production incidents
  • Assist with implementation and support projects across different customer environments
  • Work with SAP, infrastructure and customer teams to understand technical requirements and resolve issues
  • Participate in customer meetings and project discussions, initially in a supporting and learning capacity
  • Manage assigned tasks across multiple projects and prioritize work based on project needs
  • Maintain clear technical documentation and communicate issues, solutions and recommendations effectively
  • Progress toward becoming a primary technical contact for customers and projects

Benefits

  • Structured onboarding
  • Hands-on mentorship from experienced members of the team
  • Opportunity to work on a variety of customer environments and technical challenges
  • Flexible work environment with a focus on results and collaboration
  • International team and customer base
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