Middle School Receptionist

Ivy Academy•Soddy Daisy, TN

About The Position

Ivy Academy is hiring a Middle School Receptionist to serve as the first point of contact for students, families, staff, and visitors and to keep the middle school front office running smoothly and safely throughout the school day. The position is a 10-month role that follows HCDE's school calendar, with breaks and summer off. Paid training begins in April 2027, and the receptionist takes on the role independently when the 2027–28 school year begins. The posting lists August 4, 2027, as the first day in the role. The ideal candidate is a warm, organized professional who enjoys working with young people and helping families feel welcome. The receptionist handles front-office communications, visitor procedures, student attendance and records, coordination with the nurse and staff, office support, and intake of funds. The role requires discretion with confidential student and family information and adherence to school safety and emergency procedures.

Requirements

High school diploma or GED.
At least two years of experience in reception, customer service, or office administration.
Clear, courteous, and grammatically cohesive communication in person, by phone, and in writing.
Proficiency with email, word processing, and spreadsheets.
Strong organizational skills and ability to manage frequent interruptions and multiple tasks at once.
Ability to maintain confidentiality.
Ability to maintain clear boundaries with students and parents.
Successful completion of a background check and fingerprinting.
Availability for the full training period starting in April 2027.

Nice To Haves

Experience working in a school or with adolescents.
Familiarity with a student information system such as PowerSchool or Infinite Campus.
Bilingual skills, especially in languages common in the community.
CPR and First Aid certification, or willingness to obtain it.

Responsibilities

Greet students, parents, staff, and visitors in a professional and friendly manner.
Answer and route phone calls, emails, and messages promptly.
Manage visitor check-in and badge procedures in accordance with school safety policies.
Record daily student attendance, tardies, early dismissals, and absence calls.
Coordinate with the school nurse and staff regarding student health and wellness visits.
Receive, sort, and distribute mail, deliveries, and items dropped off for students.
Maintain accurate records in the student information system.
Support the principal and office staff with scheduling, filing, copying, and data entry.
Help communicate announcements, events, and reminders to families.
Keep the reception area clean, organized, and welcoming.
Follow emergency procedures and assist during drills and school events.
Handle confidential student and family information with discretion.
Handle intake of funds for operations, field studies, and events.