Middle School Receptionist
About The Position
Ivy Academy is hiring a Middle School Receptionist to serve as the first point of contact for students, families, staff, and visitors and to help keep the middle school front office running smoothly and safely throughout the school day. The position follows HCDE's school calendar and is a 10-month role, with school breaks and summer off. Paid training begins in April 2027, followed by full duties with the 2027–28 school year. The posting also identifies August 4, 2027, as the first day in the role. The receptionist supports daily front-office operations, communicates with families, maintains student records, and handles confidential information with discretion. Training includes shadowing front-office routines, attendance and visitor procedures, use of the student information system, and safety protocols.
Requirements
- High school diploma or GED.
- At least two years of experience in reception, customer service, or office administration.
- Clear, courteous, and grammatically cohesive communication in person, by phone, and in writing.
- Proficiency with email, word processing, and spreadsheets.
- Strong organizational skills and the ability to manage frequent interruptions and multiple tasks at one time.
- Ability to maintain confidentiality.
- Ability to maintain clear boundaries with students and parents.
- Successful completion of a background check and fingerprinting.
- Availability for the full training period starting April 2027.
Nice To Haves
- Experience working in a school or with adolescents.
- Familiarity with a student information system such as PowerSchool or Infinite Campus.
- Bilingual skills, especially languages common in the community.
- CPR and First Aid certification, or willingness to obtain it.
Responsibilities
- Greet students, parents, staff, and visitors in a professional and friendly manner.
- Answer and route phone calls, emails, and messages promptly.
- Manage visitor check-in and badge procedures in accordance with school safety policies.
- Record daily student attendance, tardies, early dismissals, and absence calls.
- Coordinate with the school nurse and staff on student health and wellness visits.
- Receive, sort, and distribute mail, deliveries, and items dropped off for students.
- Maintain accurate records in the student information system.
- Support the principal and office staff with scheduling, filing, copying, and data entry.
- Help communicate announcements, events, and reminders to families.
- Keep the reception area clean, organized, and welcoming.
- Follow emergency procedures and assist during drills and school events.
- Handle confidential student and family information with discretion.
- Handle intake of funds for operations, field studies, and events.
Benefits
- Health, dental, and vision insurance.
- Retirement plan.
- Paid time off and school holidays.
- Paid training hours in April–June 2027.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
