Mid-Market Pre-Sales Solutions Engineer

Cisco • Austin, TX

1d • $153,000 - $198,900 • Remote

About The Position

We are seeking a passionate Security Engineer (SE) for our Cybersecurity Presales Engineering team supporting the Small and Medium-Sized Business (SMB) and Mid-Market segments in the Central and Western United States. This role focuses on delivering technical expertise and solutions to customers, collaborating closely with sales, product, and marketing teams to drive technical strategy and address cybersecurity challenges specific to the Commercial market.

Requirements

• Experience in Cybersecurity Presales, Customer Success, Engineering, or Solution Architecture.
• Proven knowledge of cybersecurity concepts, technologies, and industry trends.
• 1-3 years in a technical role such as solutions engineer, consultant, or customer success engineer with a solid understanding of Cybersecurity solutions, Networking basics, Industry terminology, markets, and customer needs.

Nice To Haves

• Bachelor's degree in Computer Science, Cybersecurity, or equivalent experience.
• Proficient communication skills both verbally and written, to effectively engage with diverse customers and teams.
• Ability to communicate complex technical topics effectively to both technical and non-technical stakeholders.
• Certifications such as CISSP, CISM,CCNA, CCNA Security, CCNP Security or equivalent are a plus but not required.

Responsibilities

• Own the Cisco brand and deliver high-impact solutions to customers and partners.
• Serve as the primary technical bridge, collaborating closely with account teams to ensure long-term customer success and market penetration.
• Operate at the intersection of innovation and strategy, translating complex business needs into robust technical requirements across Cisco’s Security portfolio.
• Engage directly with IT decision-makers to displace competitors and expand our footprint.
• Act as a trusted advisor while shaping the strategic planning and technical direction for our most valued accounts.
• Deliver technical expertise and solutions to customers.
• Collaborate with sales, product, and marketing teams to drive technical strategy and address cybersecurity challenges specific to the Commercial market.
• Collaborate with sales teams to develop and execute technical sales strategies tailored to SMB and Mid Market customers.
• Translate complex cybersecurity technologies into clear, approachable concepts for diverse audiences.
• Contribute to a winning sales team and customer success.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• grants of Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree