Mid-Market Account Manager
Sustainable Energy First
•Hybrid
About The Position
Our purpose 🌍 Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients’ carbon footprint.
Requirements
- Proven experience in a sales or account management environment.
- Strong negotiation, influencing, and communication skills.
- Commercially minded with a proactive approach to identifying opportunities.
- Proficient in Microsoft Office and Salesforce systems.
- Strong analytical and problem-solving skills.
- Ability to manage large datasets and extract actionable insights.
Nice To Haves
- Knowledge of the UK energy market and supplier propositions is desirable.
Responsibilities
- Manage a defined portfolio of mid-market customers, acting as their primary point of contact.
- Drive revenue growth by identifying and converting new business opportunities within existing and new accounts.
- Maintain accurate and timely records in the Salesforce system to support forecasting and pipeline visibility.
- Build strong, trust-based relationships through regular telephony-based engagement.
- Resolve customer queries, complaints, and issues efficiently and professionally.
- Prioritise customer engagement based on data insights and business value.
- Collaborate with internal teams (e.g. Operations, Sales Support) to ensure service excellence and data accuracy.
- Provide accurate sales forecasts on a daily and weekly basis.
Benefits
- Salary: To be discussed at interview
- Holidays: 25 days + bank holidays + your birthday off, increasing to 30 days on length of service
- Hybrid working (at least 2 days per week working from our Fulwood, Preston office)
- Flexible working - including the ability to bank up to to 5 extra days off per year
- Gym contribution
- Long service awards
- Private Medical Insurance
- Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
- Simply Health scheme
- EV Scheme
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
