Microsoft D365 CE Managed Services Senior Consultant
About The Position
In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting practices including: Maintaining Dynamics 365 environments, Business solutions and operations best practices, Consulting process, tools and methodologies, Leveraging technology to drive business operations efficiencies. This role requires programming experience and excellent interpersonal and communication skills. You must be client-focused and team oriented. In this role, you will be a valued member of our team. This position requires maintaining ongoing relationships with key team members and will require some night and weekend work.
Requirements
- Experience with Microsoft D365 CE and the Power Platform
- Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/ Field Service
- Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps) for extending CRM functionalities
- Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
- Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
- Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
- Fluent in English both written and verbal
- Proficient in; .NET (C#)
- Scripting (Java Script)
- SQL
- Kingsway’s Soft / Scribe/ Boomi
- SSRS (Fetch XML Based Reporting)
Responsibilities
- Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
- Environment management including deploying solutions, applying updates and refreshing environments
- Troubleshooting business application and supporting infrastructure issues
- Providing client remote consulting, both functional and technical
- Understanding how to obtain customer business requirements and communicate findings
- Adopting and learning new technologies
- Working and interacting with teams in the configuration of their Microsoft D365 CE system
- Managing issues and projects across multiple clients simultaneously
Benefits
- Flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
