Microsoft 365 Engineer

CACI•Arlington, VA
•Remote

About The Position

CACI is seeking an experienced Microsoft 365 Engineer to be part of a dynamic and high performing team designing, implementing, and managing M365 GCC tenant. The candidate will be responsible for operational support and service delivery fulfilling customer/developer requests and troubleshooting complex incidents.

Requirements

  • Ability to attain DHS EOD
  • BA + 12 years’ applicable experience, AA + 14 years’ applicable experience or 18 years’ experience
  • 5 or more years of relevant experience in supporting SharePoint, Teams, Exchange Online and Power Platform
  • Hands on experience with managing Copilot and Copilot Studio
  • Strong Communication Skills – be able to expresses key ideas and obtain tangible feedback from cross-functional team members and stakeholders.
  • 5 or more years of relevant experience in Architecture and designing solutions with Microsoft 365
  • Hands-on experience with Administering SharePoint Online, Teams, Exchange Online, and Power BI
  • Hands-on experience with implementation, deployment, migration, and support of M365 Collaboration services
  • Hands on experience with M365 PowerShell and automation

Nice To Haves

  • MS Certification Microsoft Certified: Information Security Administrator Associate

Responsibilities

  • Collaborate with architects, network engineers and security specialists to test and deploy power platform updates.
  • Provide end-to-end service support for OneDrive, Teams, Exchange and Copilot.
  • Manage, Govern, and Secure Copilot and Copilot Studio.
  • Power Platform environment life cycle management.
  • Manage Power BI environment and workspaces.
  • Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services.
  • Lead or participate in troubleshooting complex incidents with other infrastructure teams.
  • Assist in developing and maintaining standard operating procedures and run books for managed services.
  • Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages.

Benefits

  • flexible time off
  • robust learning resources
  • competitive compensation
  • benefits and learning and development opportunities
  • comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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