Microsoft 365 Collaboration Engineer
About The Position
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town is looking for a Senior Microsoft 365 Collaboration Engineer. This is a hands-on technical role responsible for the administration, engineering, support, governance, and continuous improvement of Parts Town's Microsoft 365 collaboration platform. This position serves as the primary technical owner and escalation point for SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft Entra ID collaboration services. The ideal candidate combines deep technical expertise, strong operational discipline, and a passion for delivering secure and user-friendly collaboration solutions. This role works directly within the technology every day, providing Tier 3 support, driving platform improvements, automating administrative processes, and partnering with stakeholders across the business to maximize the value of the Microsoft 365 platform.
Requirements
- A bachelor’s degree in IT, Computer Science, or the equivalent real-world experience.
- 5+ years of hands-on Microsoft 365 administration and engineering experience.
- 3+ years of SharePoint Online experience in a 1,000+ user enterprise environment.
- Strong knowledge of Teams, OneDrive, Entra ID, PowerShell automation, and Microsoft 365 troubleshooting.
- Strong governance, access/lifecycle management, and communication skills.
Nice To Haves
- Microsoft 365 certifications or actively working toward them.
- Experience with SAM, Microsoft Graph API, PowerShell, Power Automate, and Power Platform.
- Experience with SharePoint migrations, modernization, Copilot readiness, or large-scale Microsoft 365 initiatives.
- Microsoft Purview experience.
Responsibilities
- Serve as the primary escalation point for Microsoft 365 collaboration technologies.
- Administer SharePoint Online, Teams, OneDrive, and Entra ID platforms.
- Manage configuration, governance, policies, platform health, and performance.
- Troubleshoot complex issues, lead root cause analysis, and implement new Microsoft 365 capabilities.
- Administer SharePoint sites, permissions, policies, storage, and lifecycle governance.
- Support content management, metadata, information architecture, and oversharing remediation.
- Drive migrations, modernization, platform enhancements, and scalable collaboration solutions.
- Administer Teams policies, governance, collaboration settings, integrations, and lifecycle processes.
- Manage guest access, external collaboration, federation, meetings, chat, and file sharing.
- Troubleshoot complex Teams collaboration, meeting, and integration issues.
- Administer Microsoft 365 groups, security groups, dynamic groups, and collaboration identity services.
- Support Conditional Access, authentication, SSO, group lifecycle, and access management.
- Partner with Security and Infrastructure teams on identity-related initiatives.
- Build PowerShell and Microsoft Graph automation to streamline administration, reporting, and governance.
- Create reusable operational solutions, monitoring capabilities, and process improvements.
- Maintain documentation, standards, and operational runbooks.
- Provide Microsoft 365 collaboration leadership and subject matter expertise.
- Mentor support teams and contribute to architecture, design, and roadmap discussions.
- Recommend best practices that improve security, usability, governance, and efficiency.
Benefits
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- On demand pay options
- Health insurance
- 401k/401k match
- Employee assistance programs
- Time away (paid time off, paid sick time off, paid holidays)
- Paid parental leave
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
