IT Director- Microsoft 365 Productivity and Collaboration

Honeywell Aerospace•Torrance, CA

2d•$204,000 - $256,000

About The Position

The Director of Microsoft 365 Collaboration & Productivity is responsible for the strategy, delivery, governance, and operations of the organization’s Microsoft 365 collaboration and productivity services. This role owns the day to day, and strategic management of the Microsoft 365 tenant workloads related to messaging, collaboration, content, and productivity, excluding identity, security platforms, compliance tooling, and endpoint management. The Director ensures Microsoft 365 services are reliable, scalable, user focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain focused, and aligned with business objectives, while partnering closely with Identity, Security, Compliance, and Endpoint teams that retain ownership of their respective platforms.

Requirements

10+ years of IT experience, with 5+ years leading enterprise Microsoft 365 environments
Experience working with GCC high and knowledge of federal regulations
Deep expertise in: Exchange Online, Microsoft Teams, SharePoint Online and OneDrive, Microsoft 365 Apps
Proven experience operating largescale collaboration platforms
Strong background in: SaaS operations, Platform governance, User adoption and change management
Experience leading technical teams and influencing senior stakeholders
Ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
Must be a US Citizen due to contractual requirements

Nice To Haves

Microsoft 365 or Collaboration focused certifications
Experience supporting hybrid or remote workforces
Experience with tenant consolidation or largescale M365 migrations
Familiarity with enterprise IT service management (ITSM) practices

Responsibilities

Define and execute the Microsoft 365 collaboration and productivity roadmap aligned with business priorities.
Drive adoption of modern collaboration patterns and productivity best practices.
Evaluate new Microsoft 365 features and services for business value and usability.
Own the operational health, availability, and performance of collaboration workloads.
Lead configuration, lifecycle management, and service optimization for Exchange Online, Teams, SharePoint Online, and OneDrive.
Oversee tenant level configuration related to usability, sharing models, and collaboration standards (in alignment with Security and Identity teams).
Establish governance models for Teams creation and lifecycle, SharePoint site provisioning and ownership, and content organization and collaboration standards.
Balance governance with ease of use and productivity.
Champion user experience improvements and simplification of collaboration tools.
Lead Microsoft 365 adoption initiatives and change management efforts.
Partner with Communications, HR, and Business Units to drive usage and value.
Ensure end user training materials, guidance, and self service resources are available and current.
Partner closely with Identity teams for authentication and access dependencies.
Partner closely with Security and Compliance teams for policy alignment and platform integrations.
Partner closely with Endpoint/Intune teams for client and device alignment.
Serve as the primary escalation point for Microsoft 365 collaboration platform issues.
Lead Microsoft 365 engineering, administration, and support teams.
Manage Microsoft support engagements and third party vendors related to collaboration services.
Provide executive level reporting on service health, adoption, and roadmap progress.
Own Microsoft 365 collaboration licensing strategy and cost optimization.
Forecast demand and manage budgets related to productivity services.
Drive license efficiency and usage transparency.