Microsoft 365 & Endpoint Management Administrator - Information Technology Services

University of Wisconsin Stout•Whitewater, WI

13h•Onsite

About The Position

The University of Wisconsin-Whitewater’s Department of Information Technology Services seeks a Microsoft 365 & Endpoint Management Administrator (System Engineer IV) to implement, manage, secure, and support the university’s Microsoft Teams and SharePoint environment, while providing expertise for other Microsoft systems. The role also manages and optimizes Teams and SharePoint and designs scalable automation solutions that support university operations and student services. The administrator collaborates with university-wide partners to improve digital services and operational efficiency. Reporting to the Deputy CIO, the administrator gathers technology requirements; defines maintenance and upgrade schedules; implements policies, standards, security measures, and best practices; and provides technical expertise in Microsoft 365 collaboration services, including Teams, SharePoint Online, and Power Platform. The position is onsite, includes participation in a 24x7 on-call rotation, and may require evening and weekend hours as necessary. Candidates must be legally authorized to work in the United States at hire and maintain authorization during employment; the university does not provide work-authorization visa sponsorship.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
At least 6 years of experience in Information Technology supporting Windows environments.
At least 3 years of experience in SharePoint administration and automation development.
At least 3 years of experience in Microsoft Teams implementation and administration.
Proficiency in Microsoft 365 tools, especially SharePoint Online, Power Automate, and Power Apps.
Experience with scripting and automation tools such as PowerShell or Python.
Strong understanding of data governance, security, and compliance requirements.
Strong problem-solving, communication, project management, and documentation skills.
Ability to manage multiple priorities and work independently and as part of a team.
Experience with information technology and enterprise architecture best practices.
Experience working in a collaborative, team-oriented environment.
Ability to collaborate with people from diverse backgrounds and contribute to an inclusive campus environment.
Willingness and ability to follow applicable safety rules and regulations, including required training and drills.
Legal authorization to work in the United States at the time of hire and throughout employment; visa sponsorship is not offered.

Nice To Haves

Experience with Microsoft Entra ID authentication and identity management.
Experience administering Microsoft Exchange Online.
Familiarity with REST APIs and integration techniques.
Knowledge of Agile or DevOps methodologies.

Responsibilities

Design, implement, administer, configure, and maintain Microsoft Teams and SharePoint Online environments.
Manage SharePoint Online site collections, libraries, lists, permissions, and workflows.
Enforce Teams and SharePoint security, compliance, and governance policies consistently.
Guide university users on Teams and SharePoint features and best practices.
Monitor system performance and troubleshoot issues.
Design, develop, and deploy automation using Power Automate, Power Apps, and scripting languages such as PowerShell and Python.
Collaborate with university partners to identify automation opportunities and improve operational efficiency.
Maintain and enhance automation workflows and integrations across university units.
Document automation processes and train university stakeholders.
Create and maintain technical documentation, procedures, governance policies, and standard operating procedures.
Create, implement, and maintain scripts to automate operational tasks.
Serve as a subject matter expert on Microsoft 365 products, including Teams, SharePoint Online, and Exchange Online.
Provide expertise on major IT environment upgrades, enhancements, functionality, capacity, performance, cost effectiveness, and business integrations.
Analyze and resolve technology and end-user incidents during standard business hours and while on-call.
Monitor issue resolution; collaborate with teams and engineers to apply fixes, identify root causes, document problems, and implement preventive measures.
Assist with special projects and plan and execute major milestones.
Research and analyze potential technology solutions and provide recommendations.
Design and implement infrastructure solutions that meet business and technical objectives.
Ensure compliance with Software Testing Life-Cycle standard operating procedures and policies.
Participate in a 24x7 on-call support rotation.
Ensure automation solutions are scalable, secure, and aligned with enterprise IT standards.
Perform other job-related duties assigned by the Deputy CIO and CIO.