Microcomputer/Network Specialist 1 (PCN 05-8538)
About The Position
Alaska Vocational Technical Center (AVTEC), a Division of the Department of Labor and Workforce Development, is recruiting for an innovative, motivated, and proactive Microcomputer/Network Specialist. This role is responsible for providing hands-on system administration support, system maintenance, and operations support of AVTEC's Windows and Linux servers and related infrastructure. The incumbent will build, configure, and troubleshoot software and hardware enhancements, application deployments, and infrastructure upgrades, manage virtual servers, and integrate automation processes. This position will also provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure to keep up with the IT business needs of AVTEC. Additionally, the role performs regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures over multiple operating systems. The position also assists with desktop and help desk support efforts as needed.
Requirements
- Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software (Infrastructure Design).
- Knowledge of procedures for developing technical and operational support documentation (Technical Documentation).
- Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data (Database Management Systems).
- Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity.
- Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
- Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
- Training and experience in installing new computers, printers, and other peripheral devices; loading and troubleshooting software and hardware systems, maintaining security software, and configuring network settings for workstations.
- Possess a valid driver’s license.
Responsibilities
- Provide hands-on system administration support, system maintenance, and operations support of AVTEC's Windows and Linux servers and related infrastructure.
- Build, configure, and troubleshoot software and hardware enhancements, application deployments, and infrastructure upgrades.
- Manage virtual servers.
- Integrate automation processes.
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures over multiple operating systems.
- Assist with desktop and help desk support efforts as needed.
Benefits
- Paid leave accrual
- Retirement benefits
- Health benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
