Protective Services Specialist 1/2 Juneau - Traveling (PCN 063048)
About The Position
The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Services Specialist 1/2 - Traveling in Juneau, Alaska. This position is based out of the Juneau Field Office, and incumbents will typically work two weeks in the office (50%) and spend two weeks traveling (50%) each month. Casework is for all Southeast Regional Field Offices which consist of Juneau, Ketchikan, Petersburg, Sitka, and Craig. Travel to villages or cities for placement or visitation varies based on regional needs. This case-carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. The Protective Services Specialist will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully. Everything we do is underpinned by our Core Values Hope, Integrity, Respect and Empathy.
Requirements
- Competency in Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
- Competency in Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Competency in Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
- Competency in Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Competency in Oral Communication: Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Competency in Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.
- Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
- Valid Alaska Real ID driver’s license.
Nice To Haves
- Progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
Responsibilities
- Investigating reports of child abuse and/or neglect
- Preparing plans for intervention by soliciting the cooperation of the family and others
- Gathering information about family dynamics/functionality
- Developing plans to ensure child safety while assisting parents in addressing their protective factors
- Placing children with a relative or licensed foster home when applicable
- Providing ongoing and/or in-home services to families
- Writing and submitting reports to Court
- Working closely with Tribal/Community Partners
- Frequent face-to-face and telephonic contact with parents and caregivers of children in custody
- Making referrals to other service providers and agencies
Benefits
- Insurance Benefits
- Retirement Benefits
- Paid Leave
- Twelve paid holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
