Micro-Transit Operator

City of El Paso•Various Locations within the City of El Paso, TX

About The Position

Under general supervision, operates a Sun Metro micro-transit vehicle on an on-demand, app-dispatched route, providing passenger transportation services. Service areas may include military installations, paratransit service zones, on-demand community transit corridors, or other areas as assigned. This is an unclassified contract position. The training class is scheduled to begin in December 2026.

Requirements

Completion of the 10th grade or higher.
One year of experience operating passenger vehicles, including vans, shuttles, or similar passenger-carrying vehicles.
Must be at least 21 years old at the time of application.
Valid U.S. Class C Driver’s License or an equivalent license from another state by the date of appointment.
Must successfully pass a pre-employment drug test in accordance with the City of El Paso Drug Free Workplace Policy.
Must pass a background investigation appropriate to the assigned service environment.
Other access credentials or screenings may be required based on the assigned service environment.

Nice To Haves

Experience in demand-responsive, on-demand, or app-dispatched transportation.

Responsibilities

Operate a Sun Metro passenger vehicle over assigned demand-responsive routes during an assigned shift.
Pre-inspect the vehicle to detect and report safety or maintenance problems.
Accept and complete trip assignments through a mobile dispatch application.
Pick up and discharge passengers at designated locations.
Ensure passengers are properly seated and secured before moving the vehicle.
Physically assist passengers with boarding and exiting as needed.
Operate accessibility equipment, including lifts, ramps, and mobility-device securement systems, as required by the assigned service type.
Maintain radio or dispatch communication with Sun Metro operations throughout the shift.
Treat passengers courteously and professionally.
Report accidents, incidents, and passenger concerns to dispatch and complete required documentation.
Comply with the rules, access requirements, and protocols of the assigned service environment.
Maintain vehicle cleanliness and report damage or equipment malfunctions to dispatch.
Perform related duties as necessary.