MH Loan Servicing Escrow Coordinator

FirstBank • Knoxville, TN

2d

About The Position

This role supports loan servicing and escrow operations within the manufactured housing sector. It helps maintain accurate escrow management and essential financial processes while contributing to a collaborative team environment through cross-functional training and customer support.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office tools, especially Excel and Word.
• Strong organizational and time management skills.
• Clear and effective written and verbal communication.

Nice To Haves

• College coursework or equivalent experience.
• Familiarity with manufactured housing.

Responsibilities

• Maintain and manage loan escrow accounts and distributions.
• Track insurance and property tax documentation.
• Conduct and process escrow analyses, including monitoring for expiration.
• Process insurance claims related to loan accounts.
• Update and maintain escrow records.
• Support special projects as assigned.
• Cross-train across escrow functions to ensure team coverage.
• Provide responsive and professional customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED