Mgr, Global Digital Deployment

Kenvue•Summit, NJ

20h•Hybrid

About The Position

As a Mgr, Global Digital Deployment, you will serve as the functional owner responsible for executing the deployment of Global Deliver digital capabilities — coordinating roll-out, maintaining process and solution documentation, tracking adoption, and supporting value realization across NA, EMEA, APAC, and LATAM. The role applies solid supply chain / Deliver process knowledge to keep priority digital solutions running reliably and adopted in the regions, working closely with GPOs, regional BPOs, and enterprise digital partners (T&D and D&A).

Requirements

Bachelor's degree in Supply Chain, Logistics, Engineering, or Business (APICS / SCOR a plus).
8-10 years in supply chain / Deliver operations with a good end-to-end understanding of transportation, warehousing, order-to-cash, and cost-to-serve.
Process mapping and standardization experience; familiarity with SCOR-based process modelling.
Experience supporting digital/analytics solution deployment in a multi-market environment (BRDs, UAT, adoption tracking).
Data fluency — comfortable with Power BI / Tableau dashboards and data-quality basics.
Strong stakeholder management across regions and functions; able to secure alignment between global and regional owners.

Nice To Haves

Master's degree in Supply Chain, Business, or related field; Lean Six Sigma, APICS, or PMP certification a plus.
Working knowledge of multi-enterprise networks, SAP, TMS, CRM, control tower platforms, trade compliance/operations platforms
Background in FMCG/CPG or other large multinational, multi-market environments.
Familiarity with AI/IA-enabled supply chain solutions (e.g., GenAI insights, load optimization, predictive ETA/exception tools).
Strong written communication skills for authoring BRDs, SOPs, and playbooks across multi-region audiences, with comfort operating in matrixed APAC/EMEA/NA/LATAM structures.

Responsibilities

Partner with the GPO and regional BPOs to map current-state Deliver / Order-to-Cash and Cost-to-Serve processes, surfacing pain points and hand-offs, and supporting the design of harmonized target-state processes.
Support the authorship of Business Requirement Documents (BRDs) with GPO/BPO and solution owners, and own the ongoing maintenance of BRDs, standardized deployment playbooks, and SOPs for priority capabilities such as Cost-to-Serve, Shipment Tracker, Load Optimization, OTIF-D and IA/AI.
Apply Deliver process standards (L3–L5) consistently across markets, securing agreement between Regional BPO and GPO stakeholders.
Coordinate roll-out activities for priority capabilities — Cost-to-Serve (CTR/CTD), Shipment Tracker, Load Optimization, OTIF-D, AI/IA — with regional stakeholders.
Track adoption and progress against agreed milestones; conduct quarterly readiness and adoption reviews (target ≥90% sustained adoption).
Support the capability lifecycle — from digital intake and BRD through UAT and go-live.
Apply and maintain the standardized Digital Solutions Data Quality framework; document KDE ownership, validation standards, and escalation processes.
Monitor D&A data-quality dashboards and facilitate resolution of data-quality issues with solution owners (target ≥20–30% reduction in critical exceptions).
Partner with regional BPOs/GPOs and SMEs to track agreed benefit targets tied to Deliver digital capabilities.
Leverage D&A adoption reporting to socialize insights and provide adoption/benefit updates into existing leadership forums; escalate risks and gaps.
Support scaling of analytics capabilities across regions; facilitate knowledge transfer and document best practices and lessons learned.
Contribute to continuous improvement by embedding basic process controls and KPI measurement into deployed solutions.
Guide and support direct report(s) and extended project resources; contribute to Global Deliver culture, engagement, and recognition initiatives.