Mgr, Field Service

Lam Research•Hillsboro, OR

About The Position

The Manager, Field Service directs the coordination of technical and administrative support activities at client sites. These activities include installation, repair, preventive maintenance, and engineering change upgrades. The role ensures that adequate records and systems are maintained, schedules personnel to respond to critical situations, and maintains communication with design management and specialists to resolve technical problems or bring them to the design department’s attention. The manager selects, develops, and evaluates personnel to support efficient operation of the function.

Requirements

Bachelor's degree or equivalent.
4–6 years of supervisory experience.

Responsibilities

Direct the coordination of technical and administrative support activities, including installation, repair, preventive maintenance, and engineering change upgrades at client sites.
Ensure adequate records and systems are maintained.
Schedule personnel responding to critical situations.
Communicate with design management and specialists to resolve technical problems or bring problems to the design department’s attention.
Select, develop, and evaluate personnel to ensure efficient operation of the function.