Mgr-Digital Product Mgmt
About The Position
The Credit and Fraud Risk (CFR) Organization at American Express helps drive profitable growth by reducing credit and fraud risk while maintaining customers’ confidence in the security of Digital Products. The Digital Risk Products & Data Strategy (RPDS) team develops digital software products and supports risk decisions across the customer lifecycle, including onboarding, credit underwriting, authorizations, and collections for card and non-card businesses globally. As part of RPDS, the role works with business strategy and product partners to define product scope and capabilities, shape solution roadmaps, and guide development from ideation through launch. The position owns and manages the product backlog, helps coordinate delivery with architecture and Agile teams, and communicates product vision, progress, priorities, and milestones to stakeholders. American Express offers a flexible working model, with onsite, hybrid, or virtual arrangements depending on the role and business needs.
Requirements
- At least 5 years of experience developing product requirements and roadmaps and driving product development.
- Ability to understand customer needs and translate them into prioritized capabilities and features for execution.
- Bachelor’s degree (or comparable experience) in computer science, engineering, or a related technical discipline.
- Proven track record of thought leadership and results orientation.
- Strong experience driving results and collaborating in cross-functional and global environments.
- Ability to work on multiple initiatives in parallel within a single Program Increment.
- Excellent communication skills to gain alignment and influence priorities.
- Ability to build strong relationships with business strategy and technology partners and stakeholders.
- High-energy, solution-oriented team player with the ability to think strategically.
- Strong analytical skills and ability to clearly articulate complexities.
- Prior experience working in Agile and SAFe environments.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.
Responsibilities
- Work closely with business strategy and product partners to define product scope and capabilities.
- Help define the solution roadmap and recommend transition architecture to bridge current and future states.
- Partner with business strategy, solution architects, release train engineers, and scrum teams to drive solution development from ideation to launch.
- Create user stories and work with scrum teams to size the required effort.
- Own and manage the product backlog.
- Serve as a content expert for the portfolio and collaborate with business strategy, product partners, and scrum teams to prioritize features, schedule releases in line with the broader roadmap, and monitor customer satisfaction through show-and-tells.
- Regularly communicate status updates to key stakeholders.
- Influence, lead, and communicate with constituents within the program increment regarding product vision, features, and relevant milestones.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, including for pregnancy, adoption, or surrogacy
- Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
