Mgr-Clinic Operations

Ochsner Health • Shreveport, LA

2d

About The Position

Manages the daily operations of clinics and provides reports to administration as needed. The role oversees clinic systems and relationships to support quality care, safety, regulatory compliance, and patient satisfaction. It also manages staffing, financial and operating reports, growth initiatives, and the clinics’ physical and technology infrastructure. The position must remain current on applicable laws, accreditation standards, and regulatory requirements and ensure compliance. The job description summarizes the position’s primary duties and may be amended or supplemented at the employer’s discretion.

Requirements

• High school diploma or equivalent.
• One of the following experience and education combinations: high school diploma with 7 years of related healthcare experience, including 2 years of supervision or management experience; bachelor's degree with 3 years of related healthcare experience, including 2 years of supervision or management experience; or master's degree with completion of an Administrative Fellowship Program.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
• Financial acumen and ability to manage within a budget.
• Knowledge of financial statements and ability to analyze trends and make recommendations.
• Ability to travel throughout and between facilities and work a flexible schedule, including more than 8 hours a day.

Nice To Haves

• Bachelor's degree in healthcare, business administration, or a related field.

Responsibilities

• Manage systems and relationships to ensure quality care, safety, regulatory compliance, and patient satisfaction.
• Determine appropriate staffing levels; interview, hire, and onboard employees; conduct performance reviews; and work with Human Resources on progressive discipline within practice units.
• Serve as the practice unit liaison for system-wide information distribution and feedback.
• Monitor and distribute monthly or ad hoc operating reports to providers and review information monthly with leadership.
• Support growth through business planning and special projects.
• Manage physical and technology infrastructure.
• Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory agency requirements, and ensure compliance.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED