Mgr-Clinic Operations

Ochsner Clinic Foundation • Shreveport, LA

1d

About The Position

Manages the daily operations of clinics and provides reports to administration as needed. The role oversees systems and relationships that support quality care, safety, regulatory compliance, and patient satisfaction; manages staffing and employee performance; serves as a liaison for system-wide information; reviews operating reports with leadership; supports growth through business planning and special projects; and manages physical and technology infrastructure. The position also requires maintaining knowledge of applicable laws, accreditation standards, and regulatory requirements and ensuring compliance. Other related duties may be assigned. The employer may amend this description at its discretion. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required education is a high school diploma or equivalent; a bachelor's degree in healthcare, business administration, or a related field is preferred. Required experience may be met through one of these paths: a high school diploma and seven years of related healthcare experience, including two years of supervision or management; a bachelor's degree and three years of related healthcare experience, including two years of supervision or management; or a master's degree and completion of an Administrative Fellowship Program.

The role requires computer proficiency; effective verbal and written communication and presentation skills; financial acumen, including budget management and analysis of financial statements and trends; and the ability to travel between facilities and work a flexible schedule, potentially exceeding eight hours per day.

This is a sedentary role involving occasional lifting, carrying, pushing, or pulling of up to 10 pounds, with sitting most of the time and occasional walking or standing. Routine duties do not involve exposure to blood, body fluids, or tissue, or emergency care or first aid. Work in a healthcare setting may involve occupational risk of exposure to hazardous medications or waste, depending on duties. The employer maintains compliance and privacy standards, including reporting known or suspected misconduct and safety, privacy, or compliance concerns.

Requirements

• High school diploma or equivalent.
• One of the following experience and education paths: high school diploma with seven years of related healthcare experience, including two years of supervision or management experience; bachelor's degree with three years of related healthcare experience, including two years of supervision or management experience; or master's degree with completion of an Administrative Fellowship Program.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Financial acumen and ability to manage within a budget.
• Knowledge of financial statements and ability to analyze trends and make recommendations.
• Ability to travel throughout and between facilities and work a flexible schedule, including more than eight hours a day.

Nice To Haves

• Bachelor's degree in healthcare, business administration, or a related field.

Responsibilities

• Manage systems and relationships to ensure quality care, safety, regulatory compliance, and patient satisfaction.
• Determine appropriate staffing levels; interview, hire, and onboard employees; conduct performance reviews; and work with human resources on progressive discipline within practice units.
• Act as the practice unit liaison for system-wide information distribution and feedback.
• Monitor and distribute monthly or ad hoc operating reports to providers, and review information monthly with leadership.
• Assist with growth through business planning and special projects.
• Manage the physical and technology infrastructure.
• Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory agency requirements, and ensure compliance.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED