Metrology Supervisor / Technical SME - Calibration & Measurement Science

Alcon•Fort Worth, TX

3d•Onsite

About The Position

The Metrology Supervisor / Technical SME leads site metrology and calibration operations and serves as the site technical authority for measurement science, calibration systems, traceability, and uncertainty analysis. The role leads metrology technicians and contractors and ensures measurement systems are accurate, reliable, compliant, and audit ready. It supports manufacturing, laboratory, engineering, facilities, utilities, quality, validation, and automation functions by developing and maintaining calibration programs, establishing sound measurement practices, and ensuring adherence to company procedures, regulatory requirements, and industry standards. The position provides technical guidance, strategic planning, resource forecasting, vendor recommendations, and continuous improvement initiatives in support of Site Automation objectives, operational excellence, and budget planning. It strengthens the site's measurement management program and supports readiness for audits, inspections, and potential accreditation initiatives. The role is onsite, on first shift Monday through Friday, 8:00 AM to 5:00 PM CST, with occasional support outside standard hours as operational needs require. Travel is 5–10%. Sponsorship and relocation are not available.

Requirements

Bachelor’s degree or equivalent years of directly related experience; alternatively, high school diploma plus 10 years, associate degree plus 6 years, or M.S. plus 0 years of experience.
Two years of relevant experience.
Ability to fluently read, write, understand, and communicate in English.

Nice To Haves

Degree in engineering, physics, mathematics, chemistry, measurement science, metrology, or a related technical discipline.
Experience in metrology, calibration, measurement science, instrumentation, quality systems, or technical laboratory operations.
Demonstrated expertise in calibration systems, measurement traceability, uncertainty analysis, reference standards, calibration intervals, and technical documentation.
Experience in regulated manufacturing, laboratory, pharmaceutical, medical device, biotechnology, aerospace, defense, or other quality-driven environments.
Experience leading technicians, contractors, technical projects, investigations, or operational programs.
ASQ Certified Calibration Technician (CCT), Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or equivalent certification.
Knowledge of ISO/IEC 17025, measurement uncertainty, traceability, decision risk, and calibration management systems such as ProCal.
Experience supporting audits and quality compliance programs and developing calibration procedures, work instructions, qualification programs, and audit-ready documentation.
Strong understanding of calibration records, uncertainty budgets, M&TE management, standards management, and metrological traceability.
Strong leadership, communication, root-cause analysis, technical writing, and decision-making skills, including ability to influence cross-functional teams and translate complex technical concepts into practical guidance.

Responsibilities

Lead daily metrology and calibration operations, including work prioritization, technician support, contractor coordination, and resolution of operational or compliance issues.
Supervise, coach, train, and develop metrology technicians and assigned contractors; establish qualification, competency, training, and development standards.
Oversee the development, implementation, maintenance, and evaluation of calibration programs, methodologies, and measurement systems.
Identify and evaluate sources of measurement error and improve calibration methods using accepted measurement science principles and industry best practices.
Serve as the site technical authority for calibration methodologies, metrological traceability, measurement uncertainty, reference standards, calibration intervals, and measurement risk assessments.
Ensure calibration activities, records, procedures, certificates, and supporting documentation comply with company procedures, regulatory requirements, and recognized metrology standards.
Provide technical guidance to engineering, manufacturing, quality, validation, laboratory, facilities, and automation teams on instrument suitability, measurement requirements, tolerances, M&TE assessments, and uncertainty evaluations.
Lead investigations and corrective actions related to out-of-tolerance conditions, failed standards, reverse traceability events, calibration deviations, and measurement-system performance issues.
Maintain calibration management system governance, including ProCal records, instrument master data, schedules, standards inventories, certificates, and workflow approvals.
Support internal and external audits, regulatory inspections, management reviews, and ongoing compliance initiatives related to metrology and calibration systems.
Ensure compliance with applicable GxP requirements, procedures, data integrity expectations, documentation standards, and required training programs.
Partner with Site Automation leadership on workload forecasting, resource planning, vendor management, service strategies, and continuous improvement.
Interpret company calibration procedures, site requirements, and applicable industry standards for practical implementation.
Approve or recommend calibration methodologies, measurement approaches, tolerance strategies, guard banding practices, calibration intervals, and uncertainty-analysis methods.
Evaluate instruments, reference standards, procedures, environmental conditions, and measurement systems for suitability for intended use.
Lead or review M&TE assessments, uncertainty budgets, measurement capability evaluations, and traceability decisions.
Identify metrology capability, compliance, training, standards-management, or documentation gaps and drive corrective or preventive actions.
Maintain metrology practices aligned with company procedures and site quality-system requirements, including measurement-management principles consistent with ISO 10012.
Support the use of ISO/IEC 17025-accredited external calibration laboratories when required for critical reference standards and measurements.
Develop plans for future accreditation initiatives or expanded internal calibration capabilities when justified by business needs.
Coordinate technical assessments, proficiency testing, inter-laboratory comparisons, vendor evaluations, and program performance reviews as appropriate.
Set team expectations for safety, documentation quality, compliance, schedule adherence, data integrity, investigation rigor, and customer support.
Monitor team capacity, calibration workload, overdue performance, recurring failures, and resource constraints to support planning and prioritization.
Partner with the Manager, Site Automation on budget needs, service requirements, capital replacement opportunities, technology investments, and vendor support strategies.
Drive employee development through performance management, succession planning, technical training, and career-growth initiatives.